The Amazon Music app on the iPhone is used to stream and download Prime and Unlimited tracks. But what should you do if the download or playback doesn't work? Then it pays to update the music library manually. This can also fix the error that a pre-ordered album is not automatically loaded. Download errors can also occur with already published songs or albums that you buy as MP3 tracks from Amazon. These can also be solved by removing the content from your own library and then updating it.
Chapter in this post:
Background: Pre-ordered album was not fully downloaded
This problem doesn't seem to be all that rare. At least I found some help pages, blog posts and forum threads during my research. In the specific case that I started looking for, it was about an album that was pre-ordered as an MP3 download, of which two tracks had previously been released as single. Before the album was released, these two tracks could be downloaded and streamed. After the release, nothing changed, even if the purchase had long been completed, including the debiting of the purchase price from the account. The solution is very simple: update the music library of the Amazon Music app.
Note: You must be connected to the Internet
In order for the instructions below for updating the music library to work in the Amazon Music app on the iPhone, the program must have access to the Internet. So dial into a WLAN or activate the mobile data. Also deactivates the offline mode of the app. This works via the menu at the top right (three points). Tap on it to open the Amazon Music settings. In it you can now deactivate the offline mode as the first point.
Amazon Music App on the iPhone: Update the music library
Do you generally want all the tracks and albums of your "Amazon Prime Music" - or "Music Unlimited“Bring the overview back into the Amazon music app on the iPhone, then the following procedure will help you. If you want to fix the error described above, first remove the incorrectly loaded album from the overview. To do this, go to "My Music" at the bottom, "Albums" at the top and then tap the three dots for the corresponding album. Select "Remove from music library" in the menu that appears. Finished.
These are the instructions for updating the music library in the Amazon Music app on the iPhone:
- Open the Amazon Music app and deactivate offline mode (if necessary)
- Tap on the three dots at the top right to open the settings menu
- In the menu that appears, tap on "Settings"
- Scroll down and tap “Update Music Library”
- Wait until the charging indicator (two arrows rotating in a circle) disappears
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After graduating from high school, Johannes completed an apprenticeship as a business assistant specializing in foreign languages. But then he decided to research and write, which resulted in his independence. For several years he has been working for Sir Apfelot, among others. His articles include product introductions, news, manuals, video games, consoles, and more. He follows Apple keynotes live via stream.