Apple exchange program - here you can find the current repair offers

Whenever Apple starts and runs an exchange, recall, take-back, repair or service program, there is an official information page about it. But how do you find out about new programs if they are not causing a stir and going through the media? There is a special Apple website for this, which lists all programs - not only current ones, but also past ones. The start date is also listed for each offer. You can find the overview with this link.

Whether you exchange your iPhone at the Genius Bar in the Apple Store, repair your MacBook keyboard or take back the power supply, the list for the Apple exchange program overview shows. (Image: Apple Store in Carnegie Library, Washington, DC, USA)

Whether you exchange your iPhone at the Genius Bar in the Apple Store, repair your MacBook keyboard or take back the power supply, the list for the Apple exchange program overview shows. (Image: Apple Store in Carnegie Library, Washington, DC, USA)

List of Apple exchange, repair, and service programs

On the page linked above you can easily find the current and past programs for Apple devices that are taken back, exchanged, repaired and otherwise treated. Most of the time you will find when one of the actions starts, also in the Apple Newsroom a message about it. But if you don't always want to drop by the digital press office on the off chance, the above list may be a better choice. It not only lists iPhone, MacBook, other Apple products and Beats speakers, their problems and possible measures, but also accessories and individual parts.

Repair program or part exchange also included

In the past, for example, there was an exchange program for a USB power supply unit with a Euro plug (2014) or a general program for power supply plugs from Apple (2016). With regard to the MacBook / MacBook Pro, you probably know the problems with the keyboard - even if there are current actions, they will be shown. With the iPhone, a battery replacement can be shown if the battery can be replaced by Apple at special conditions. There are also multi-touch repairs on the iPhone 6 Plus (2016) or an exchange program for the iPhone X display module (2018). Mac power supplies for the UK, Singapore and Hong Kong were also recalled (2019).

Compressed air for technical cleaning: In a can or from the socket

Conclusion on Apple's exchange program list

The List is a good source of information if you are experiencing problems with your Apple device or accessories and want to know whether there is an exchange program, repair program, recall program, take-back program, or service program. Details on the individual offers can be found by clicking on an item on the list - this takes you to the corresponding page with information on the problem, options for action, etc. 

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