Since December 1, 2021, you have the right to pay your internet provider less in Germany if it does not deliver the service promised in the contract. So if you have less speed in upload and / or download than specified for the booked tariff, you can save. However, you have to prove the deficit - over a certain period of time, so that temporary fluctuations in the line can be excluded. There are official tools from the Federal Network Agency for constant measurement that can help you in the event of a dispute. So you don't have to bother with any Online Internet Speed Tests leave.
Abbreviation: Info page of the Federal Network Agency with all links
Chapter in this post:
Broadband measurement (Internet Speed Test) and information on price reductions
If you are not satisfied with the performance of your Internet connection, you should carry out an Internet speed test several times a day at the same times. You should keep a measurement log so that it can be seen where there are disadvantages and whether the upload, the download or both are affected. The Federal Network Agency points out the following in this regard: "If your measurement protocol shows a deviation that entitles you to a reduction, you can contact your provider regarding your reduction claim or an extraordinary termination.“- More on the topic as well as information on measuring intervals, classification of the deviations and the like Is there ... here.
Broadband measurement app for Mac, iPhone, PC, Android and Linux
You can measure your Internet connection for the speed of download and upload with a wide variety of devices. Of course, the best thing would be a Mac with macOS, a PC with Windows or a Linux machine, all connected to the router via LAN cable. The test can also be carried out via WLAN and with mobile devices. That goes z. B. on the iPhone with iOS, on the iPad with iPadOS or on Android smartphones and tablets. In the following I have listed the sources of supply of the official apps from the Federal Network Agency, with which you can carry out measurements on several days and times:
- Broadband measurement desktop app for macOS, Windows & Linux: Click here
- Broadband measurement app for iOS and iPadOS on Apple iPhone and iPad: Click here
- Broadband measurement app for Android on smartphones and tablets: Click here
After graduating from high school, Johannes completed an apprenticeship as a business assistant specializing in foreign languages. But then he decided to research and write, which resulted in his independence. For several years he has been working for Sir Apfelot, among others. His articles include product introductions, news, manuals, video games, consoles, and more. He follows Apple keynotes live via stream.