If you A cheap subscription to Adobe was obtained by fraud have and now You will be informed that you should pay the full price, you may want to cancel your Adobe Creative Cloud subscription. No problem, because I have the right instructions for you. In order to be able to cancel at the earliest possible date, you should have your access data and a few euros ready. If you cancel an annual subscription before it expires, you will be charged a processing fee of two monthly installments. In my case this was ₺375,24 - that's around €11,37. Still less than the €66,45 per month that Adobe wants.
Instructions for canceling your Creative Cloud subscription
Let's jump right in. To end your Adobe subscription, first go to this page: https://account.adobe.com/. If you are not logged in yet, log in with your Adobe credentials (email address and password). Then click on the “Manage subscription” button in the “Your subscription” area.
Once you have clicked on the button, your subscription overview will open with the two options “Change subscription” and “Cancel subscription”. If you want to exchange your current, expensive all-round package for a subscription to a single app (Photoshop, Lightroom, etc.), then choose the first option. However, if you want to completely stop using Adobe apps for a fee, use “Cancel subscription” and click on the button named that way.
You will now be taken to another login page where you have to enter your password again for security reasons. After entering, click on the “Continue” or “Next” button.
After these first steps you will finally come to the page where you can cancel your Creative Cloud subscription. If there are fees for early termination, this will be shown to you directly in a red frame and with a small sign. As mentioned at the beginning, I had to agree to a fee of ₺375,24 for my Turkey subscription. That's around 11,37 euros. Furthermore, the first page of the cancellation process lists everything you give up when you cancel. A typical ploy to change people's minds in the last few meters. To continue, click “Continue with Cancellation”.
On the next page you can give reasons for the termination. But you don't have to if you don't want to. For some, information windows with alternative offers appear after selection. This is also a typical scam to keep people connected to subscriptions - even though they just want to cancel. Once you're done here, click "Next".
In step 3 of 4 alternative offers are explicitly shown again. Above all, the reconciliation offer of 60 days of free use is intended to provide an incentive to stay. However, if you have used the “Turkey trick”, you forego the Turkish price here. So we're left with Turkey as the supposed country of use, which doesn't solve the underlying problem. If you want to accept the free offer, do so later with a subscription that you have taken out for the actual country of use. So my instructions continue with “No, thank you”.
Now comes step 4 of 4, i.e. the actual cancellation of the Adobe Creative Cloud subscription. Read through all the details on this page again and then click on the red “Confirm cancellation” button. You can still use the included apps until your subscription expires (which is another week for me). The point “Applications” conveys something different, but seems to refer to the time after the current subscription period has expired. In any case, Photoshop 2024 still worked for me after I canceled it.
After the process described has been successfully completed, you should see a confirmation including the cancellation number. An email will also be sent to the address provided.
In the “Subscriptions” section of your account, i.e. on https://account.adobe.com/plans, the subscription you just canceled should now be displayed. However, the “You have canceled this subscription” notice can be seen at the top right of the corresponding overview.
After graduating from high school, Johannes completed an apprenticeship as a business assistant specializing in foreign languages. But then he decided to research and write, which resulted in his independence. For several years he has been working for Sir Apfelot, among others. His articles include product introductions, news, manuals, video games, consoles, and more. He follows Apple keynotes live via stream.