DE-SAM32013: Undeliverable package - SMS spam with an expensive subscription!

Have you recently received an SMS from "TrackInfo" with the text "DE-SAM32013: Undeliverable package! Status: Your shipment has been stopped in the distribution center. Track your shipment: [Link] “get? Then you should not tap or click the link under any circumstances. Because this leads to the website DailyCustomerHelp [dot] com, which has nothing to do with DHL or Deutsche Post. She asks you to pay so that the package can be sent on. If you agree to the payment of what appears to be € 2, you will take out an expensive subscription.

DE-SAM32013: Undeliverable package! Status: Your shipment has been stopped in the distribution center. Track your shipment: ... - This SMS leads to a subscription that costs 71 EUR / 28 days.

DE-SAM32013: Undeliverable package! Status: Your shipment has been stopped in the distribution center. Track your shipment:… - This SMS leads to a subscription that costs 71 EUR / 28 days.

Subscription trap behind "DE-SAM32013: Undeliverable package" SMS

Actually, that would be exciting news for the one that appears on Friday Sir Apfelot newsreel, but I didn't want to wait long to warn you about this rip-off. Because right now before Christmas there are tons of parcels on the way with DHL and the Post; many people will be waiting eagerly for their filled cardboard boxes. You overlook the obvious points by which you can recognize the fake SMS described above:

  • The sender is not DHL or Deutsche Post
  • The tracking number is not a DHL number (would be much longer)
  • The link is severely shortened, which almost always indicates fraud
  • The target website URL has nothing to do with DHL
  • The 71,00 EUR subscription is mentioned in the terms of use

Details on the fake SMS with a subscription trap, which you shouldn't do anything with, except delete them, as well as screenshots of the message and the target page, are available from BornCity, Mimicama and PackageDa. Mimikama also shows that the 71 € per 28 days are spent on beauty and lifestyle tutorials in English.

Always check emails, SMS and WhatsApp messages!

Here in the blog I always try to point out fake emails, stupid WhatsApp chain letters and other cost traps, malware risks and so on. Amazon and PayPal are also popular facades that fraudsters use for Phishing or similar things are abused. Therefore, in case of doubt or otherwise, always check the sender, links and their URL, the choice of words in the message, etc. Here are a few tips and examples:

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2 comments

  1. Christina Uepach says:

    I just got a text message with the track info mesh and really thought my package is stuck somewhere! I couldn't open the link because I installed a lot of protection! I'm really relieved, but since I was surprised, I looked on the web to find out what track info was all about. That's when I came across this valuable site! Really great please keep it up!

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