Sometimes it is necessary to reset a FritzBox to the factory settings. This means that you do a complete reset and reset all settings in the device to these data that they had on delivery.
Chapter in this post:
- 1 No reset button from FritzBox 7490
- 2 Create a backup before deleting
- 3 Resetting the FritzBox via the admin area
- 4 Update 29.08.2021/169.254.1.1/XNUMX: Emergency IP XNUMX
- 5 Resetting the FritzBox by phone
- 6 WLAN password on the underside of the FritzBox
- 7 FritzBox firmware is not reset
- 8 Fritz! Box manuals
- 9 FritzBox models without a reset button
- 10 FritzBox models with reset button
- 11 Similar posts
No reset button from FritzBox 7490
AVM has numerous FritzBox models on the market that are equipped with the FritzBox user interface. While older FritzBox models still have a reset button on the right Shopping Mall made a change and from the FritzBox 7490 there is no longer a hardware button that resets the box to the factory settings.
For this reason you have to use one of the methods listed below and reset the FritzBox via a tone dialing telephone or via the user interface. Below I have listed which FritzBox models have a button and which do not.
Create a backup before deleting
Attention: When you reset to the factory settings, of course, all of your settings will also work. This means that your Internet access data, your telephone configuration and all other settings will be completely deleted.
If you do not want this and you are still in the admin area of the FritzBox (either via http://fritz.box or via the IP 192.168.178.1), then you can create a backup of the settings this way:
- Log into the FritzBox user interface (http://fritz.box).
- Go to the System → Backup menu.
- There under the point "Save" create a file with all settings and download it.
Resetting the FritzBox via the admin area
Provided that you still have the password for the admin area of the FritzBox, you can also easily do the reset via this user interface. To do this, you proceed as follows:
- Connect to the FritBox http://fritz.box
- Go to the System → Backup menu.
- There you will find the "Load factory settings" button in the "Factory settings" tab.
- Now please wait a few minutes, as the process may take a while.
Update 29.08.2021/169.254.1.1/XNUMX: Emergency IP XNUMX
A reader drew my attention to the fact that there is a second, so-called “emergency IP”. You can also use this to access the Fritz!Box user interface if, for example, you have made the wrong network settings and the AVM router can no longer be reached via the usual IP address.
If you want to get the emergency IP, you can find it via this link: http://169.254.1.1
Resetting the FritzBox by phone
If you no longer have access to the user interface, for example because you have forgotten your password, you can also reset the FritzBox by telephone. For this to work, you need a phone that supports tone dialing. You can quickly recognize this by the fact that it produces tones when dialing. This can also be a DECT telephone that is connected to the FritzBox (if the FritzBox has a DECT module installed). Important: An IP phone cannot be used for this purpose.
So if you have such a phone connected to the FritzBox, proceed as follows:
- Telephone connected to the FritzBox and “pick up”.
- Enter the following code using the keypad: # 991 * 15901590 *
- You should now hear a signal tone in the phone, which confirms that the FritzBox has received the command.
- The FritzBox is reset and should react again after a few minutes.
WLAN password on the underside of the FritzBox
If you have the FritzBox back in its factory condition, you first have to reconnect to it in order to set it up. You can find the corresponding WLAN password on the underside of each FritzBox.
On the underside there is usually a sticker on which a 2-digit number code can be found under the designation "WLAN network key (WPA20)". This is the wifi password.
FritzBox firmware is not reset
The factory reset deletes all the settings that the user has made, but the firmware cannot be deleted. After a firmware update, you cannot downgrade back to an old firmware.
Fritz! Box manuals
FritzBox models without a reset button
Here is a list of the models (as of April 2013) which (to the best of my knowledge) do NOT have a hardware reset button:
- FRITZ! 3490
- FRITZ! 4020
- FRITZ! 4040
- FRITZ! 5490
- FRITZ! 5491
- FRITZ! Box 5530 Fiber
- FRITZ! Box 6430 Cable
- FRITZ! Box 6490 Cable
- FRITZ! Box 6590 Cable
- FRITZ! Box 6591 Cable
- FRITZ! Box 6660 Cable
- FRITZ! Box 6820 LTE
- FRITZ! Box 6842 LTE
- FRITZ! Box 6890 LTE
- FRITZ! 7312
- FRITZ! 7330
- FRITZ! 7360
- FRITZ! Box 7362 SL
- FRITZ! 7390
- FRITZ! 7412
- FRITZ! 7430
- FRITZ! 7490
- FRITZ! 7520
- FRITZ! 7530
- FRITZ! 7560
- FRITZ! 7580
- FRITZ! 7581
- FRITZ! 7582
- FRITZ! 7583
- FRITZ! 7590
FritzBox models with reset button
All other models have a reset button that can be used to reset. For example:
- FRITZ! 3370
- FRITZ! 3390
- FRITZ! Box 6320 Cable
- FRITZ! Box 6340 Cable
- FRITZ! Box 6810 LTE
- FRITZ! Box 6840 LTE
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Jens has been running the blog since 2012. He acts as Sir Apfelot for his readers and helps them with technical problems. In his spare time he rides electric unicycles, takes photos (preferably with the iPhone, of course), climbs around in the Hessian mountains or hikes with the family. His articles deal with Apple products, news from the world of drones or solutions to current bugs.
One could also mention that this is also possible with a telephone connected to the FritzBox via DECT (if it is a FritzBox with a DECT base).
Hello Stefan! Thanks for the hint. I'll add that quickly ... ;-)
That's a "smart" move because so many people don't have such dial-up phones these days, they have smartphones. I have the 6591 model which doesn't have a hardware reset button and now I can't log into the modem at all because it refuses the correct password. None of the other reset methods work. How important can the HW key be in such a situation! Now I have to buy a new modem and it's annoying.
A tone dial phone is still significantly cheaper than a new modem. : D
One important thing missing here is that Fritz!Boxes have an “emergency IP” http://169.254.1.1 that can be used to access the user interface when nothing else works.
That saved me from having to do the reset procedure over the phone. I hope others find this useful.
Hi tony! Thanks for the hint. It is correct that the Fritz! Box can also be called up via this IP, but in principle the same user interface reaches you as via the other IP. If you don't know the password, you won't get any further. But it helps if you have messed up with the network configuration and you can no longer reach the Fitz! Box via the normal IP.
the emergency IP just saved my a****. THANKS
The phone reset method has an error: you must dial #991*15901590*. You forgot the star at the end.
Hi Nick! Thanks for the hint. I'll correct it in the article.
and WHERE is the reset button please??
My 7390 only has WiFi and Dect.
Hello Angela,
this is an error. As you correctly identified, the model is in the wrong list.
If you want to reset your FRITZ!Box 7390, you will find the necessary information in the operating instructions from page 186 onwards. If you have misplaced the printed copy, here is the online edition.
Best regards
John