German support videos: Apple on phishing, updating, shopping and more on the iPhone

Five new support videos for help with the iPhone, iPad and iPod touch have been uploaded to Apple's German YouTube channel. Various topics are processed in order to cover different search queries. The new videos deal with restarting the iPhone when it freezes while the Apple logo is displayed, updating the operating system, avoiding phishing, canceling an app subscription and if there is nothing about the iPhone can be bought. You can find the new help videos from Apple Germany on the official Youtube channel as well as embedded in this post.

Restart iPhone when it freezes on Apple logo

The "How to restart your iPhone when it freezes on the Apple logo | Apple Support” titled video lasts 5 minutes and 25 seconds. Tips are provided on how to prepare (charge the device, allow it to be connected to a computer, etc.), how to force restart, and how to enter recovery mode. This assistance is useful when the iPhone boot process does not go beyond displaying the Apple logo and there "freezes".

Update iPhone to use the latest iOS version

This video is called "How to update your iPhone or iPad | Apple Support", it takes 3 minutes and 9 seconds. Shown are the ways in which the latest versions of iOS and iPadOS can be installed on iPhone, iPod touch and iPad: as an over-the-air update or as an update using the computer. System updates are important because they remove bugs and security vulnerabilities, so check them out:

Recognizing and avoiding phishing on the iPhone

Here in the Sir Apfelot Blog we always explain about phishing and scamming. We show phishing emails and the details to identify them as a scam attempt. You can find examples here: What are phishing emails? / Fake e-mail in the name of the Sparkasse. In the new Apple video "How to recognize, avoid and report phishing | Apple Support” is also about the fraudulent tapping of user data in 2 minutes and 27 seconds. You can watch the video here:

Cancel an app subscription on iPhone

In the shortest of Apple's new support videos, "How to cancel a subscription in Settings | Apple Support” is all about canceling a subscription in just 28 seconds. The way leads through the settings of the device:

No App Store or in-app purchases possible: what to do?

With the video 'What do I do if I can't buy anything on my iPhone? | Apple Support" provides help within 3 minutes and 39 seconds for everyone whose purchasing options in the App Store or within apps don't work. The two main points covered in it revolve around updating payment information and authenticating purchases with the relevant financial institution:

Apple is preparing to sell the iPhone 14 (Pro).

The upload of the new videos at the end of August 2022 is certainly no coincidence. Because on September 7, 2022, the next Apple keynote will take place as a special event in the Steve Jobs Theater at Apple Park in Cupertino instead of. The iPhone 14 and iPhone 14 Pro will be presented as part of the presentation. With new support documents and new help videos on YouTube, Apple seems to want to prepare for high sales and possibly a larger group of new customers. You can find more information here:

• Date confirmed: iPhone keynote will take place on September 7, 2022
• Apple September keynote: What can we expect next month?
• [Update] Date of Apple September and October Keynote

Johannes Domke

After graduating from high school, Johannes completed an apprenticeship as a business assistant specializing in foreign languages. But then he decided to research and write, which resulted in his independence. For several years he has been working for Sir Apfelot, among others. His articles include product introductions, news, manuals, video games, consoles, and more. He follows Apple keynotes live via stream.