Find out where an iPhone app was downloaded - App Store or other source?

Within the European Union it is since iOS 17.4 It is also possible to download apps from alternative app marketplaces. As a user of the Apple iPhone, you are no longer dependent on the manufacturer's own App Store. But how can you check the source of one of the many installed apps? You can get the right answer to this question here. Below I'll show you how to check where an iOS app was downloaded - in the App Store or in an alternative app marketplace.

Find out from your iPhone which app store a program comes from

If you use other sources for your iPhone apps in addition to the Apple App Store, these will be stored as the source for the programs loaded from them. You can access this information in the settings of your Apple smartphone. This is how you do it:

  1. Open the settings on your Apple iPhone
  2. Scroll down and tap the app in question
  3. In the “App Marketplace Information” section you will find the source of supply next to “Marketplace”.
Finding the download source of an iPhone app: this can be done via the settings of the Apple smartphone and in the information for the individual installed apps. This is what it looks like according to the manufacturer. Source: Apple.com
Finding the download source of an iPhone app: this can be done via the settings of the Apple smartphone and in the information for the individual installed apps. This is what it looks like according to the manufacturer. Source: Apple.com

I can't find the App Marketplace Information section: What should I do?

I have the procedure that Apple does, by the way officially described here, just tried it. And I noticed that the area with the information about the app source is not (yet) displayed for me. I tapped more than a dozen apps, but nowhere was there an overview in which the App Store should be shown as the download source and Apple as its developer.

I have installed iOS 17.4, but haven't been able to locate the new info area yet. Maybe it only appears when you actually use alternative app sources in addition to the Apple App Store.
I have installed iOS 17.4, but haven't been able to locate the new info area yet. Maybe it only appears when you actually use alternative app sources in addition to the Apple App Store.

My guess: The area will probably only be displayed if an alternative app marketplace has actually been installed or is being actively used. Currently only those were by Setapp and announced by Epic Games. The one from Mobivention Although it is already active, it is not public and can only be used by B2B customers. Accordingly, I haven't been able to test my theory yet. If I was able to test an alternative app market, I'll come back to it.

Get support for a non-App Store app

Apple points out that support for apps from third-party sources can only be provided to a limited extent. In the event of a support request, you should go back to the settings, select the app in question and then use the “Get support” link in the “App information” area. For this, the app developers can store their favorite support method (e-mail, contact form, etc.). There is also information about this in the Apple help document linked above.

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