Kindle Paperwhite won't work anymore - hard restart helps!

Turn on the Kindle Paperwhite

I have to read a little bit in bed every night before I can sleep well. It probably helps a little to put the programming problems and house renovation to-do lists out of your head in order to make room for the sheep. Yesterday I wanted to start my evening ritual, but unfortunately I liked mine Kindle Paperwhite Not. I protect the device with a cover that pulls it out of standby when it is opened - which just didn't work yesterday.

What to do if the Kindle Paperwhite won't turn on anymore? (Photos: Sir Apfelot)

What to do if the Kindle Paperwhite won't turn on anymore? (Photos: Sir Apfelot)

Not charged? No background light activated?

My first thought was that the Amazon eBook reader might have an empty battery, although he would have complained about it a few days earlier. As expected, plugging it into a charger with a micro USB cable did not help.

The second thought was that I may have somehow disabled the backlight. That would be one reason why I couldn't see what was on the display in the dark bedroom, even if it was active. So I turned on the light with the iPhone, picked up a complaint from my wife, who had already fallen asleep (roughly "Hmm? Grrrr! Grrrrrrrr! Zzzzz ...") and noticed that even in the light, my library could not be seen on the Kindle Paperwhite display was.

If you press the button on the lower edge of the Kindle for about 3 seconds, you can choose between cancel, restart and screen off (standby). But I never came to this point of view with my Paperwhite.

If you press the button on the lower edge of the Kindle for about 3 seconds, you can choose between cancel, restart and screen off (standby). But I never came to this point of view with my Paperwhite.

Restart with a long press of the button

The Kindle Paperwhite has a small button at the bottom next to the charging socket, which you can normally use to bring it out of standby. If you press this button longer (about 3 seconds) a menu appears with which you can put it to sleep or restart it. If the Kindle had only been in standby, it would have activated its screen.

However, my Kindle seemed to have crashed and did not want to react even to the 3-second button. Since there were no other options, in my desperation I simply pressed the button for 10 seconds - and lo and behold: it started to reboot!

After about a minute it started up again and presented me with my complete library. Even the reading stands were still there - thanks to Amazon Whispersync.

If you press the button for about 10 seconds, the Kindle Paperwhite performs a hard restart and reboots. That was my salvation.

If you press the button for about 10 seconds, the Kindle Paperwhite performs a hard restart and reboots. That was my salvation.

Conclusion: as always in IT ...

Who visites the IT crowd series do not know, you should definitely look at them. The guys from the IT department in the basement always answer with the greeting "Have you tried turning it off and on again?". Why? Because you can really solve a lot of problems with it - just like the Kindle-no-longer-works-problem. In my experience, this tip works for over 90% of IT problems. Otherwise, a casual one sometimes helps Exchange of the user in front of the box.

With this in mind, I wish you a nice reading evening. ;-)

 

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