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If you use external storage on your Apple Mac, iMac or MacBook, such as a hard drive integrated into the network or a NAS system, you may be familiar with the system error message Volume could not be opened because the original could not be found from macOS. Often the only solution to the problem is a restart of the computer. How you can regain access to network hard drives without switching your computer off and on is what I have put together as a little Mac guide.
The problem with the error message “Volume could not be opened because the original could not be found” is not peculiar to macOS 10.13 High Sierra, but has been known for several generations of Mac OS X and newer versions of the operating system on Apple computers. A restart of the machine can help here for renewed access to the NAS system or network hard drive or another storage device in the network. However, this interrupts the workflow and is therefore not particularly recommended. Another, more comfortable option is to restart the Finder. To do this, you have to open the "Quit programs immediately" window.
Under Windows there is the bracket handle Ctrl + Alt + Del; on the Mac there are several ways to use the functions of the "Task Manager", as described in the article on Activity indicator in macOS listed. A quick fix to the volume not found problem comes from the keyboard shortcut cmd + alt + esc. This calls up the "Quit now" menu. Have you done that, the following window opens, in which you select the Finder and then click on "Restart". Once the Finder has restarted, you should be able to access the network hard drive or NAS again - without the error message Volume could not be opened because the original could not be found in between;)
Update 23.06.2018/XNUMX/XNUMX: Alternative solution
Today my reader Anja wrote to me that she had found an alternative way to solve the problem with the "Volume cannot be opened" error in NAS storage. Her solution:
Obviously, this is how you get to your destination without much pretense. Thanks for your tip, Anja!
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After graduating from high school, Johannes completed an apprenticeship as a business assistant specializing in foreign languages. But then he decided to research and write, which resulted in his independence. For several years he has been working for Sir Apfelot, among others. His articles include product introductions, news, manuals, video games, consoles, and more. He follows Apple keynotes live via stream.