If you use external storage on your Apple Mac, iMac or MacBook, such as a hard drive integrated into the network or a NAS system, you may be familiar with the system error message Volume could not be opened because the original could not be found from macOS. Often the only solution to the problem is a restart of the computer. How you can regain access to network hard drives without switching your computer off and on is what I have put together as a little Mac guide.
Chapter in this post:
Volume could not be opened
The problem with the error message “Volume could not be opened because the original could not be found” is not peculiar to macOS 10.13 High Sierra, but has been known for several generations of Mac OS X and newer versions of the operating system from Apple computers. Restarting the machine can help here for renewed access to the NAS system or network hard drive or another storage device in the network. However, this interrupts the workflow and is therefore not particularly recommended. Another, more convenient option is to Finder to restart. To do this, you need to open the "Quit programs immediately" window.
Quit immediately and restart with cmd + alt + esc
Under Windows there is the bracket handle Ctrl + Alt + Del; on the Mac there are several ways to use the functions of the "Task Manager", as described in the article on Activity indicator in macOS listed. A quick fix to the volume not found problem comes from the keyboard shortcut cmd + alt + esc. This calls up the "Quit now" menu. Have you done that, the following window opens, in which you select the Finder and then click on "Restart". Once the Finder has restarted, you should be able to access the network hard drive or NAS again - without the error message Volume could not be opened because the original could not be found in between;)
Update 23.06.2018/XNUMX/XNUMX: Alternative solution
Today, my reader Anja wrote to me that she found another alternative way to fix the “Cannot open volume” error on NAS storage. Her solution:
- Select “Go” from the Finder menu
- down on network
- select the appropriate NAS
Obviously, this is how you get to your destination without much pretense. Thanks for your tip, Anja!
[On vacation] After graduating from high school, Johannes completed training as a business assistant specializing in foreign languages. But then he decided to research and write, which led to his independence. He has been working for Sir Apfelot, among others, for several years now. His articles include product introductions, news, instructions, video games, consoles and much more. He follows Apple keynotes live via stream.