Update to Big Sur 11.2.2 resolves issues with third-party docks and hubs

Apple has rolled out a new update for the Mac, with which you can check the operating system version macOS 11.2.2 can get. This version of the system called "Big Sur" is primarily intended to fix errors that occur when using third-party accessories. According to the official update notes, the patch will prevent 2019 or later MacBook Pro models and 2020 or later MacBook Air models from being damaged when plugged into certain non-compliant USB-C docks and hubs. You can run the update via the App Store or the settings of your computer (System Settings> Software Update).

The macOS 11.2.2 update is displayed in the system settings under "Software update".

The macOS 11.2.2 update is displayed in the system settings under "Software update".

Apple itself gives out this information when the update is displayed:

macOS Big Sur 11.2.2 11.2.2 - Restart required

macOS Big Sur 11.2.2 prevents the MacBook Pro (2019 or later) and MacBook Air (2020 or later) from becoming damaged when connected to certain non-compliant third-party USB-C hubs and docks.

More information about this update can be found at: https://support.apple.com/HT211896

Which hubs or docks it is is not mentioned, but I was able to find out a bit more, which you can read below.

The update to macOS Big Sur 11.2.2 resolves issues with third-party USB-C docks and hubs. This means that Apple MacBook Pro and Apple MacBook Air with USB-C accessories can be used safely again (ie without complete failure).

The update to macOS Big Sur 11.2.2 resolves issues with third-party USB-C docks and hubs. This means that Apple MacBook Pro and Apple MacBook Air with USB-C accessories can be used safely again (ie without complete failure).

MacBooks unusable after docking or hub connection

Like it in a Entry by MacRumors, some users on the Reddit platform reported that their devices sometimes had unusable devices after connecting USB-C accessories from third-party manufacturers. The Apple laptops then stopped working and stopped responding in any way. 

"Many of the users who have experienced problems have used hubs and docks that are not made by reputable companies“, It says in the linked message (freely translated). Therefore, despite the current update to macOS 11.2.2, the note that you should not put any Billo stuff on your MacBook. At least always read the reviews of others.

Reddit poll: USB-C hub kills Mac

Reddit I was able to find a post about it, in which there was both a small survey of M1 Mac owners, as well as feedback from people where the Mac was destroyed while using USB-C hubs.

A user started a survey on Reddit to find out how many people with which devices are affected.

A user started a survey on Reddit to find out how many people with which devices are affected.

Critical devices from well-known brands

The discussion mentioned hubs and docks from well-known (but also unknown) brands that people used to have problems with the broken Macs. Incidentally, not only mobile Macs such as MacBook Pro and MacBook Air were affected, but also one or the other Mac Pro.

Here is a short list of the brands I was able to extract:

  • HP
  • ZMUIPNG
  • dodocol
  • HOPLAZA

Satechi, Anker and Ugreen seem to have no problems

It was of course also discussed which USB-C hubs or docks one should now use and here most of the people agree that brands such as Satechi, which can also be found in the Apple Store, are just as useful as devices from Anker or Ugreen , about which there were no negative reports either.

Here are the appropriate references to their devices on Amazon:

From my experience I can still do that Sonnet Echo 11 USB-C docking station recommend that has been running cleanly on my MacBook Pro M1 for months.

Update brought short-term problems for me

I have just installed the update on my MacBook Pro 13 inch (M1). That took about 20 to 30 minutes. After that, the Mac rebooted and when it started up again I started typing a message in iMessage. After typing three words, the Mac shut down and restarted. So logged in again, opened iMessage and started typing: another sudden restart.

So I unplugged all external devices, started the MacBook Pro in safe mode and then restarted it normally. After that, the MacBook Pro booted cleanly, I was able to type a message in iMessage and there was no crash. When all this was running I plugged my Sonnet Echo 11 back in and was able to use all external hard drives and my external monitor normally.

All of this gave me a little shock for a short time, but I think everything is going well again. But I would recommend you to make a backup before the update.

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