macOS 13 Ventura - Issues and Solutions

Apple has for compatible Mac models rolled out the new macOS Ventura operating system. But with every upgrade of this kind, not only do new functions and better compatibility with other Apple devices come to the computer, but also bugs, incompatibilities of apps and other problems. In this article, we collect the teething troubles of macOS 13 over time and the associated solutions. Some of the issues are generic and can occur with any macOS upgrade or update. Others come in specially macOS is coming before. If you have any that are not mentioned here, please leave a comment.

The first macOS Ventura problems after upgrading the Apple Mac to macOS 13 can be found here. There are already solutions or solution approaches for some of the common errors. Feel free to write to us about the bug you discovered in the operating system upgrade.

The first macOS Ventura problems after upgrading the Apple Mac to macOS 13 can be found here. There are already solutions or solution approaches for some of the common errors. Feel free to write to us about the bug you discovered in the operating system upgrade.

Preparation: Maybe better make a backup

Especially if you are using one of the older Apple computers that are just barely compatible with Ventura, you could experience slowdowns or other problems after the upgrade. In order to then quickly and easily return to the previous system and the usual performance, you should have a backup ready. You can get an image of the current system with all settings, apps, files and other content e.g. B. via Apple's Time Machine. But there are also third-party apps that help you to make a system backup - for example Carbon Copy Cloner and SuperDuper.

Problems downloading macOS 13 Ventura

Problems could already arise when downloading the new operating system, even if they occur rather rarely. Already in previous posts on troubleshooting with new operating systems (Monterey / Big Sur) I went into it. Here is a summary of the possible solutions so that you don't have to jump back and forth between the individual posts:

  • Check the Internet connection or check the functionality of the router
  • Use a cable connection (LAN connection via Ethernet port) instead of the WLAN
  • Have enough free space on the Mac hard drive (at least 25 GB for the system)
  • On System status page from Apple see if the download server is having problems
  • If the download is aborted, delete the incomplete file from the download folder and only then start a new download

If the download via the Apple menu, the system settings and the software update offered there does not work at all, you can try a third-party alternative. For example, the app offers ANYmacOS the ability to load various Mac operating systems from the Apple servers and use them to create bootable media. For example, you can start the installation from a USB stick.

macOS Ventura cannot be installed

The first link in this post takes you to the list of Apple computers compatible with Ventura. If your Mac, iMac or MacBook is not in the list, then you cannot install macOS 13 on it. If your model is on the list and you still have problems installing the new operating system, then switching to Safe Mode might help – Instructions for Intel Macs / Instructions for Apple Silicon Macs.

Another way to solve installation problems with macOS 13 Ventura is to completely reinstall the old system and only then run the upgrade. The fastest way to do this is to start the Mac in recovery mode and reinstall the original or last installed system from there. This helped Jens with the Big Sur installation in 2020: Here the report.

Mac won't boot/load after Ventura installation

If the download and installation have worked, then the Mac or the system needs to be started. This can result in the Mac no longer turning on (which is generally quite rare) or in the system not loading or setting up properly. 

If the Mac does not start, these standard questions must first be answered before the big panic:

  • Is the power cable correctly plugged in (to the device and socket) or is the battery sufficiently charged?
  • Is the fuse in the socket in question / is the junction box switched on?
  • Is the monitor properly connected and turned on?

If the Mac turns on and loads the system, but you can't log in, try a different user account. If it just doesn't work with your own account, the problem may be related to the login items and start agents active there. You can find posts on these topics here and here .

If nothing helps, or you don't even get to the login screen, turn off the Mac and start it in Safe Mode (see links above for Intel and Apple Silicon Macs for instructions). If that works, then the startup problem may be due to a third-party app.

If the new operating system can only be used or reinstalled with an inserted installation medium (boot stick), it is better to return to the previous system (via recovery mode / time machine backup). Also, reinstalling the old system and then upgrading to Ventura again might help here. So all in all, you have to take your time.

Setting up macOS Ventura does not work

If the download, installation and start of the computer and system went well, but there is a problem with the setup before the final use of macOS 13, then there are solutions for this as well. The most common tip at this point is a simple restart of the Mac – i.e. switching it off and on again. If there is no menu or button to turn off or restart, press and hold the power button on your Mac, iMac, or MacBook for a few seconds. When the computer turns off, let go, wait about 30 seconds, and then turn it back on.

macOS 13 Ventura is slow, freezes or freezes

If the "Beachball of Death" shows up very often, animations don't run smoothly, folders, files and apps take forever to open or there are other performance drops, then there can be various reasons. It would be possible e.g. B. a full hard drive or that the Mac is compatible with macOS Ventura, but belongs to the older models of the corresponding list. Although there shouldn't be any major losses there either, it can't be ruled out 100 percent either.

If Ventura's performance problems are not due to the lack of memory on the hard drive or the age of the Mac, there are even more solutions that can be tried out. Resetting NVRAM, PRAM and SMC (Instructions) is just as important as starting in recovery mode. You can find information on how to enter Recovery Mode for Intel Macs and Apple Silicon Macs. 

If neither the system nor the machine are the problem, it can also be due to a single app. If this is not compatible with the new system, it could take up too many resources and/or cause a bug. Processes that take up too much CPU, RAM and so on can be found via the Activity indicator from macOS. If you find a specific app as a trigger, then see if there is already an update compatible with macOS Ventura for it.

Bluetooth issues after macOS Ventura upgrade

Unfortunately, problems with the wireless technology are not that rare on the Mac after a system upgrade. That's why we always include Bluetooth and WLAN errors in these guides. In previous guides we pointed to debugging and resetting the Bluetooth module using the key combination Shift+Alt and the Bluetooth icon in the menu bar (see here). As of macOS Monterey, however, the latter no longer works in this way.

Therefore, to fix Bluetooth errors on macOS Ventura as of October 2022, you have to go another way - or two other ways, the first of which via the terminal leads. For example, calls over Spotlight (command+space) by typing "terminal" and enter at the Mac command line. Then enter the following command, which you in turn confirm with Enter:

sudo pkill bluetoothd

You can then pair the required Bluetooth devices again (or wait until they pair themselves automatically). The connection or other usage problems should be solved. If this is not the case or the Bluetooth problems keep coming up, then you can also find a solution in the Finder try out:

  1. Open a Finder window and click Go in the menu bar
  2. Select "Go to Folder..." from the menu
  3. Type in the text box /Library/Preferences/ and confirm with Enter
  4. The corresponding folder opens and a file ( is selected
  5. Deletes this file (e.g. by dragging it to the trash can) and restarts the Mac

This procedure ensures that the settings for each Bluetooth device are created anew. Hopefully, the errors that occurred before will be ironed out.

Here's another post on the subject: Bluetooth Problems on Mac - 5 Measures That Can Help!

Wi-Fi issues after macOS Ventura upgrade

Update 26.10.2022: Since the most frequent comments about WLAN problems so far came after the Ventura installation, here is an article with many other solutions including deleting config files, cleaning the DNS cache and more: After macOS Ventura upgrade: WLAN problems on the Mac (+ solutions). (End of update)

After installing a new macOS version, not only Bluetooth but also WLAN errors can occur in the area of ​​wireless problems. Both can, but do not have to, occur in combination. If you are one of the users who have WiFi problems after installing Ventura, then first remove the previously used network and then add it again:

  1. Click on the in the menu bar Apple logo  and then up System Settings...
  2. Choose in the left category list Wifi from
  3. Scroll down and click Erweitert...
  4. Select the network in question and click on the three circled dots next to it
  5. Use the menu item Remove from list and confirmed by clicking on the "Remove" button
Here you will find all the WLAN networks noted by the Mac. If the connection with one does not work after the macOS 13 Ventura upgrade, then delete it and add it again.

Here you will find all the WLAN networks noted by the Mac. If the connection with one does not work after the macOS 13 Ventura upgrade, then delete it and add it again.

If that still doesn't help, then repeat the steps shown to remove the network. You can then - before you add the WLAN network again - perform an SMC reset. There are two different instructions for this, one for Mac models without and one for models with a T2 chip. From which Macs the T2 chip is installed, you can read in the second of the guides listed here:

USB issues after macOS Ventura upgrade

In addition to the modules for WLAN and Bluetooth, there is also a USB interface. And of course there can also be problems here that can arise after a system upgrade on the Mac. It doesn't matter whether it's a mouse, keyboard, printer, scanner, USB stick, external hard drive or other peripherals - USB problems can be annoying on Macs, iMacs and MacBooks alike. Both the USB-A ports on older computers and the Thunderbolt ports on newer computers can be affected - there are similar solutions for both:

  • Remove USB peripherals, restart Mac and then reconnect
  • Mouse, keyboard, hard disk, etc. do not connect via a hub, but directly
  • Use Bluetooth devices as a backup until an update fixes the USB bugs

For problems with USB hubs, we learned that last year, there is probably no such quick solution. Here you will most likely have to wait for a system update, i.e. for macOS Ventura 13.0.1 or even for the 13.1 update. Still, you can try connecting a wired hub to a different slot (i.e. another USB-A or Thunderbolt port with USB-C shape). Maybe it will help.

MacBook battery drains faster after Ventura installation

If after installing macOS 13 Ventura the battery of the MacBook, MacBook Air or MacBook Pro is used up faster, then this is also not a new problem. Here it can help to take a look at the Activity indicator to find out what drains the battery life so much. If certain apps or processes are using too much CPU or memory, you can end them there. For an app, updating to the latest version can help increase efficiency.

If the increased battery consumption after a macOS upgrade is directly related to the system, then the solution is not that simple. Although some processes can be terminated, connections cut, the display dimmed and other workarounds used - this limits the use and thus the workflow. There are really only two solutions here: switch to the previously used system with the backup or wait for an update that fixes the error.

Delayed mouse and trackpad input on macOS Ventura

Are clicks not being executed immediately and is the cursor lagging behind mouse or trackpad input? Then the first solution is to end or completely uninstall any intermediate apps. This refers to mapping aids for mouse, keyboard and game controllers as well as software offered by accessory manufacturers for their third-party mice and trackpads. For Bluetooth input devices, you can follow the Bluetooth tips above or use wired hardware until the system is updated.

Update 29.10.2022/XNUMX/XNUMX: Problems with antivirus apps on macOS Ventura

If the anti-virus program you have installed or the anti-malware software you trust loses full hard drive access after upgrading the Apple Mac to macOS 13 Ventura, then there is a solution for that too. Because if the assignment of access to the hard disk doesn't seem to work, then that's a bug that can be easily avoided. You can find the relevant instructions here: Antivirus Apps - Fix full disk access issue on macOS Ventura. (End of update)

macOS Ventura Upgrade on MacBook Pro with M1 Pro

I was brave last night and spontaneously decided to install the new operating system macOS 13 Ventura directly on my MBP - along with iOS 16.1 on iPhone. The whole thing didn't take too long, I did the dishes on the side. My first impression is that the system is stable and there are no (too big) bugs. However, I use an Apple MacBook Pro from 2021 M1 Pro Chip. As it looks like with other and especially older Macs, I can't summarize at the moment due to the lack of reports.

The new system settings take some getting used to

Yes, that's true, but unfortunately there's nothing you can do about it. Apple wants to unify the settings of iPhone, iPad and Mac and the well-known design of the category selection has become obsolete. I'll probably need a bit of time to get used to it. And it becomes difficult to write general guides on macOS settings when there are such big differences up to macOS 12 Monterey and from macOS 13 Ventura onwards. Luckily, there are still the support and guide articles on

As previously known from the macOS 13 beta: The system settings have been completely revised and adapted to the mobile design of the iPad.

As previously known from the macOS 13 beta: The system settings have been completely revised and adapted to the mobile design of the iPad.

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  1. Beatrice Willius says:

    The new system settings are sch…. Even after more than three months I can't get used to it.

    Trash can't be emptied: just restart the Finder. No solution from Apple in sight.
    Emails remind themselves and then reappear in the inbox: According to Apple, this is not a bug. head on desk.

  2. Stephen Stern says:

    Hi, I installed Ventura on my MBP 2019 yesterday with no problems, as well as iOS 16.1 on my iPhone 12 Pro. Today I found out that syncing from MBP to IPhone is no longer possible. Either an error message appears or everything gets stuck in step 6 of the synchronization.
    Does anyone have any advice?

    • Jen Kleinholz says:

      I don't have a tip, but some problems can be solved with "overinstall". So start Mac in Safemode and then iron macOS over it again. Nothing is lost in the process, but mistakes disappear here and there.

  3. Ralf says:


    I updated MacOS 13.0 earlier...I shouldn't have done it.
    Now the Mac keeps saying I don't have internet, even though all the other devices in the house are working.
    Deleting networks was unsuccessful... now writing from the Ipad... WLAN/Internet works but the Mac is on strike.

    • plastic says:

      Hi, had the same problem. The only thing that helped me was making the Macbook completely flat and completely reinstalling Monterey. Then iron the old backup over it. Now the internet is working again. I'd rather wait a while before putting Ventura on it again. I have a Macbook Pro M1:2021

      • Harald says:

        Had the "Slow WiFi" issue after Ventura upgrade on my iMac (2021) too. Miserably slow, no progress with Safari. Based on the various tips I checked the network settings - and lo and behold, it's working again... I think that Kaspersky Internet Security was the "fun killer" for me !! I deactivated the two Kaspersky entries in the system settings in the "Network" menu under "Filter". From now on I rush around the internet again…. At least it worked for me now. Hope it helps you too. LG Harald

  4. Martin Guido says:

    good article. My WiFi stopped working after a short time...

    • Jen Kleinholz says:

      But that seems to be happening to a noticeably large number of people.

    • Schumi81 says:

      I agree with him! No website for the update and no more plan what it could be.

      • Schumi81 says:

        Deleting 5 files in "/Library/Preferences/SystemConfiguration" helped me
        NetworkInterfaces. plist
        preferences. plist

        Then I reinstalled Ventura via safe mode and afterwards disabled filters and proxy in the network settings.
        I don't know if all the steps were necessary, but it helped.

  5. Ricky says:

    for whatever reason, the time in the status bar is not displayed in 24-hour format, but in US. Strange.

  6. christiane says:

    My husband just did the new Ventura 13 update and now the internet on his computer is no longer working either. What can we do. He urgently needs the internet for his job. ???lg

  7. Jupp says:

    Installed the stuff on the MBP 2021 M1 today. Looks good and so far everything is working quite well.
    WLAN has been running for hours, the time in German is 24 hours. The "Settings" take some getting used to, but ok.

  8. Tom says:

    It's a bit choppy from time to time for me, but that's ok. So far I haven't found the settings for my automatic schedule. What used to be in the Energy Saver tab. The Mac still turns itself off at the desired time, so the function obviously has to exist.

  9. Goyheli says:

    can only join. My LAN connection is almost asleep. I can't work like that

  10. Bernhard says:

    Hello, after the Ventura 13 update I have the problem that I can no longer access Thunderbird. The message "Thunderbird is corrupt and cannot be opened. We recommend moving the item to the recycle bin" is of course the big hit. No access to data, subfolders and archive. And what happens when you call Apple Support? They recommend that I just download the Thunderbird app from the Apple Store... I'm just horrified. Where is my data then? nobody could tell me that. Does anyone of you have an idea what I could do?

    • Johannes Domke says:

      Hi Bernard,

      my approach would be these steps, which I would try one by one:

      - If in use, stop VPNs, antivirus programs, system monitors (and other apps accessing the Internet connection) and restart Thunderbird
      - Check for a Thunderbird update
      – Start the Mac in Safe Mode (if everything works fine there, then a login item could be the cause of the problem – System Preferences -> General -> Login Items)
      – Uninstall and reinstall Thunderbird and add the e-mail accounts again
      – Ask Thunderbird or the Mozilla subsidiary MZLA Technologies Corporation for a solution

      If a quick fix isn't possible, you can probably access your folders and mail through the email provider's website as a workaround, right?

      Best regards

      • Bernhard says:

        Hello Johannes, thanks for the tips - unfortunately without success. I tried Safe Mode before contacting apple support - without success, Thunderbird showed the same error message. It's not possible to search for an update because I can't open Thunderbird and if I uninstall Thunderbird my data is gone, right? All that remains now is for me to send the request to the Mozilla subsidiary MZLA. Thanks anyway, I'm grateful for any information on the matter. Sincerely, Bernhard

        • Johannes Domke says:

          Hi Bernard,

          if you save all the e-mails locally and they are not also on the e-mail provider's servers, then you could expect a loss of data. If not, simply add your email accounts back after reinstalling Thunderbird and let the emails reload from the server.

          In addition, of course, I agree the commentary by Beatrix to: copy your Thunderbird folder beforehand, then you play it safe.

          Best regards

    • Beatrice Willius says:

      This looks like a problem with the signature. Downloading and installing the latest version should do the trick. But please make a copy of the Thunderbird folder in the library first.

      • Bernhard says:

        Hello Beatrix, direct hit! Thanks to your valuable tip, everything is running again. Thank you very much, as well as to all the others who have provided such valuable suggestions with their helpful tips and comments. Sincerely, Bernhard

      • jupp says:

        Export the mail beforehand

  11. Bjorn says:

    Hi all,

    I'm really struggling with the settings in Ventura. For my DellU2723QE, Ventura only wants to allow me to change the refresh rate in one scaling level (1280x720p) (it is attached to an Intel MacBook Pro 13″ from 2020 via Thunderbolt). The monitor becomes almost unusable because it apparently only runs at 30Hz and therefore everything jerks or everything is extremely large but is jerk-free.
    Prize question: What am I missing? Are there working workarounds? Unfortunately, EasyRes etc. do not work.

  12. TT says:

    I switched my Mac Mini M1 and my MacBook Pro Intel to Ventura, then tried the IPhone 13 with 16.1 as a webcam, it worked for about 30s. After the cancellation, the iPhone can no longer be connected to Bluetooth on both Macs (pairing failed, Mac Mini (MacBook) is not supported). Airpods, mouse, keyboard, etc. work on the Macs under Bluetooth. The suggestions made (terminal and Finder) executed no change. On the Windows computer, the iPhone works with Bluetooth.

    • Johannes Domke says:

      Hello Peter,

      maybe a superfluous question, but: Have you restarted the iPhone (or all devices involved) since then? In the case of Bluetooth problems, this is usually the simplest solution.

      If that doesn't help, please get in touch again. Then I try to get a little deeper into the matter.

      Best regards

      • TT says:

        Hi John,

        thanks for the quick reply all devices restarted several times, I have now tried to connect my wife's IPad Air to the iPhone and the two Macs, are recognized but pairing failed, the first time the code was also transferred but then because of Pairing too long Abort. IPad and IPhone both 16.1 Air pods and other bluetooth devices will be connected.

        With kind regards,

        • TT says:

          Got my head off thinking I must have a direct bluetooth connection between mac mini and iphone until someone told me there is no way of direct bluetooth connection between apple phones and macs. Unfortunately, Facetime didn't recognize a camera, so I got the Quick Camera app, so it worked and now Facetime also recognizes the camera

  13. Christine says:

    Thanks for this cool post! 😊
    Installed Ventura today - big mistake.
    Now he can no longer find the interface to my USB hub, where everything is connected: 2 external monitors, printer, camera, external microphone... 🙄 Tried everything with a restart, on / off - without success. I need the three external devices urgently...

  14. Peter meyer says:

    Ventura - I can't find any folders when I search in mail. It used to be possible to enter a search term and then the folders where the mail was stored (can be found) also appeared in the sidebar.
    What do I have to set?

  15. Wolf says:

    Thanks for the report. I am now not sure whether I should wait a few more days with my MBP16M1.

    Thank you very much for the always excellent contributions!

    • Jen Kleinholz says:

      Hello wolf! So either try with a backup or rather wait until the next small bug fix update comes out. I haven't installed anything yet because I need my Mac to work and can't try it out. And thanks for the compliments...I hope Johannes is following along as he contributes most of the posts.

  16. Pat says:

    After installing Ventura, Avira prompts you to grant full disk access.
    Even though this is enabled, the Avira installation setup fails.
    Reinstallation has already taken place. Same mistake. The lock shown in the explanation of Avira is no longer used under Ventura.
    Need Help!

    • Johannes Domke says:

      Hello Pat,

      what you can try under System Preferences -> Privacy & Security -> Full Disk Access is this:

      – Select Avira and remove from the list using the minus sign
      – Add the tool again using the plus symbol
      – Disable the permission and then re-enable it (flick the slider)

      I haven't found any other solution yet.

      Best regards

    • Beatrice Willius says:

      The castle no longer exists. Like so much else, this is all a little less intuitive in Ventura. You have to slide the slider, THEN you will be prompted to enter the password and then full hard disk access will work.

  17. Meyer says:


    I have Ventura on 27.10/1. Installed. Actually everything worked. But after every restart I get the message "No program was specified to open the URL "sec://openFromLoginItem". Even Apple couldn't help. How do I get rid of this message? The previous version Monterey doesn't work either "Cannot be opened by a newer version of macOS," the comment said. Mac XNUMX year old and I am rather new to Mac myself. Greetings Rainer

    • Jen Kleinholz says:

      Hello Rainer! Phew, I don't know that at all. Doesn't the Mac start at all, or is it just a message and then you can continue working normally? Maybe reinstall macOS Ventura over it with the rescue partition... maybe that will help...

      • Meyer says:

        Hi Jens,

        Computer starts normally. I cancel the message and can continue working normally. Ventura already installed twice over it. Does not help.

        • Jen Kleinholz says:

          Have you looked in the login items as Beatrix wrote? So System Settings → Users & Groups → then the "Login Items" tab. Here you can see what the Mac wants to start up at startup. I would delete anything you don't need there. That should actually help.

          • Meyer says:


            many thanks for the answer. I don't have any login items for the above path! I'm also just a beginner with Mac. If I start my computer in backup mode, the message mentioned does not appear.

          • Jen Kleinholz says:

            If you don't get an error in Safemode, it actually indicates that there is some object that is booting up on reboot and is having problems. The login items may appear differently in Ventura than they do in Monterey.

          • Meyer says:


            I disabled all login items and restarted -> no message. Will now gradually re-enable login items to find out which login item is causing this message.

          • Jen Kleinholz says:

            Great, then you're on the right track. 😊

          • Meyer says:


            the said message was caused by Kaspersky VPN. I must have uninstalled unclean! The computer now runs without an error message. Boot process extremely slow. Apple doesn't say much about that, by the way.

    • Beatrice Willius says:

      A normal url starts with "https:". Each program can set its own urls, which are then used to start programs and perform actions. When you start your computer, it tries to do something that doesn't exist. I would first go through the login items. Is there a program that is no longer available? You should be able to delete the programs in the upper part. Does the problem also occur when you log in with a different user?

  18. Freeman says:

    Since the update to Ventura 13.0 I have problems with Windows Office under Paraells 18!
    The space bar doesn't work in correspondence or it's going crazy!
    Function only in key combination with the shift key!

    • Jen Kleinholz says:

      Have you uninstalled and reinstalled Parallels before? Maybe this helps? Otherwise, the only thing left to do is wait for the update from Parallels or Ventura. Otherwise I have no idea...

    • Hans says:

      For me, the space bar in Excel is going crazy. But it works in conjunction with the shift key. Thanks for the hint. An update of Ventura 13.0 will hopefully come soon and fix the bug.

  19. Hans says:

    Since the update to Ventura 13.0, my iMac (16Mb Rom and Bj. 2018) starts very slowly!
    I optimized physical memory and only 2 startup items.
    Before the start was less than 10 seconds.
    Unfortunately I can't explain that to myself?

  20. Hermann says:

    Since updating to Ventura, the two Thunderbolt ports on my iMac 17" from 2017 no longer work. The USB-A ports work fine with USB-A hardware, but external USB-C hard drives connected via a USB-C to USB-A cables are not working. However, the hard drives work on the Macbook Air 2019, also updated to Ventura. Repeated restarts did not help.

  21. Piotr says:

    Good evening everyone, I noticed after the update that the Ventura 13.0 renamed the main path "User" to "User: inside"... Now some programs, including other virtual boxes, no longer find the old path "User" and thus Can't start Windows... Does anyone have an idea how to rename the user path to user? Regards

    • Jen Kleinholz says:

      Hello Piotr! Unfortunately I couldn't find any information until then.

    • Beatrice Willius says:

      The path is still "user" and is then translated into the individual languages. What exactly does the VirtualBox error message look like?

      • Jen Kleinholz says:

        Haha! Beatrix, I was secretly hoping you would answer that. 😂 It went perfectly for me... thanks for your enlightenment!

      • Piotr says:

        The virtual machine 'WIN XP iMac' has terminated unexpectedly during startup with exit code 1 (0x1).

        Error code:
        NS_ERROR_FAILURE (0x80004005)
        machine wrap
        IMachine {85632c68-b5bb-4316-a900-5eb28d3413df}

        • Beatrice Willius says:

          This is a problem for VirtualBox. Does VirtualBox crash log when it crashes? This is located in /Users/your username/Library/Logs/DiagnosticReports/ . There should then be files in there that start with VirtualBox. Please send this to the manufacturer.

  22. Stefan R. says:

    After the update, my Mac displayed graphic errors (pixels and lines in the image). A few days later, my Mac hung completely and now won't start at all!
    Screen stays black / off !!!
    Even with Command and R I can't get to the OS!
    Result: Mac sent in, will be repaired as a gesture of goodwill !!!
    I don't have the time or desire to create boot sticks etc. !!!

    I'll keep my opinion on this update to myself ;-)

    • Jen Kleinholz says:

      Hi Stefan! I would bet on a stupid coincidence. I can hardly imagine that an operating system update can lead to a hardware error that breaks the display. But of course you have every reason not to love the update. :))

  23. Stefan R. says:

    Hello Jens, yes ... I agree with you! But I tried everything, even together with Apple support!
    My Mac fiddled around a bit when loading Ventura, but the installation went relatively normally. Then again the OS had starting problems – but then it worked.
    I couldn't explain the sporadic pixel errors afterwards!
    From the partially new optics I find (found ;-) ) Ventura great, really.
    Then at the next start the OS ran stable for 30 minutes. Suddenly the graphic/pixel error again! I can't explain where this error comes from! But it looks like a hardware failure to me. Graphic card !?
    But strangely only after the update ???!!!
    And then... the total crash and I couldn't get to my Mac anymore (only has about 30 hours of operation). ( Hard reset - Command + R - without success )
    If it is a software error I should be able to boot the Apple!
    With a second computer it might work! USB cable bidirectional ….
    I will definitely report what the manufacturer finds for a mistake.
    Strange everything....

    • Jen Kleinholz says:

      Hello Stefan! Thank you for the feedback. I'm curious to see what Apple reports... because of Command + R: This now works differently on new Macs. (Turn off Mac, press and hold power button). you know that But ok, now it probably doesn't matter anyway. LG, Jens

      • Beatrice Willius says:

        If the computer doesn't boot anymore, the mother board is probably dead.

        I managed to do this 2 years ago with an early beta of BS. Cost me 1000 euros. I wasn't really excited about that.

        • Jen Kleinholz says:

          Wow, that's ouch. :(

          • Stefan says:

            good morning jens,
            Beatrice is unfortunately right! My motherboard blew!!!
            Anything can happen... BUT, I'm saying goodbye to iMac. Apple cell phone and watch are a really cool combo. I continue to use these products. But the calculators are not for me! Far too vulnerable in my opinion. I only had problems with the box from the start :-(
            I'm going back to the Calculator window :-)


          • Jen Kleinholz says:

            Hello Stefan! Too bad we lose you to the dark side. ;-) But never say never... maybe we'll see each other again. I've had PC and Mac and my Macs were 10x more reliable than the PC boxes. But that can also be personal luck. I can understand anyone who has bad experiences and goes back to Windows. All the best!

      • Stefan R. says:

        yes, i knew... nothing worked, we tried everything. Power button, USB keyboard (Bluetooth doesn't work in the start sequence), power cable off and on again!!!
        Even Apple Support couldn't help me ;-)
        The part does not react, except that the fan starts!

        I'm happy to give you feedback

        see you then...

  24. Anja says:

    After updating to Ventura, my two screens are no longer recognized. Installed DisplayLink. Everything worked perfectly with macos12 Monterey. What can I do to get Ventura running again.
    Greetings Anya

  25. Thorsten Weber says:

    Installed MacOS Ventura. Installation itself went without any problems.
    However, Spotlight is no longer running. The magnifying glass icon in the taskbar is still there, but neither the command-spacebar nor a click on the icon do anything.

    A process spotlight appears in the activity monitor, but does nothing.

    Does this happen to anyone else?

    Is there a way to restart Spotlight's indexing?

    • Johannes Domke says:

      Hello Thorsten,

      My first tip would be to restart the Mac.

      If that doesn't help, you can do the following:

      1. Open "System Preferences..." via the Mac menu (Apple logo in the menu bar).
      2. Click on "Siri & Spotlight" in the list on the left
      3. Click the "Spotlight Privacy..." button at the bottom
      4. Add the hard drive or the unbrowsable area of ​​the Mac using drag and drop or the plus (+) button
      5. Remove the added directory by highlighting it and the minus (-) below the list

      If you then close System Preferences, it should work again. But maybe only after a Mac restart. If that doesn't help, try a restart after points 4 and 5. I hope it will work by then at the latest.

      Best regards

    • Jen Kleinholz says:

      Hello Thorsten! I would restart the Mac again. The behavior with Command-Enter is strange. Maybe another app is intercepting the shortcode?
      You can do the Spotlight Index with this guide Create new.

    • Ruediger Leilich says:

      Hello Thorsten,
      I had the same problem - with a longer click on the magnifying glass symbol, Spotlight comes back to the middle of the screen and can then be dragged and dropped to the upper edge. Apparently, Spotlight now remembers the coordinates and may be outside of the visible area when the resolution is changed.

      • Jen Kleinholz says:

        Hello Ruediger! Top tip, thanks for that! 😊 I didn't know him yet. How did you come up with it?!??

        • Ruediger Leilich says:

          I found the "longer click" while browsing the internet. I found out that Apple is now saving the coordinates of the search window myself, because I work with my MacBookPro in 3 locations with screens of different sizes, and my Mac is not able to recognize this (in relation to the search window).

  26. Stephan says:

    Since the update, I keep having files that cannot be deleted. emptying the trash does not work 50% of the time. The folders cannot be deleted immediately either, then you have to go through each subfolder individually and "immediately delete" the files individually and then each folder again. Is there a solution? is extremely time consuming

    • Jen Kleinholz says:

      I think with the app"trash it" you might have temporary relief. Until Apple delivers an update that resolves it.

      • Stephan says:

        Trash it brings unfortunately also nothing. just tried. Then just wait for an update. Apple should really heed the principle "don't fix it unless it's broken". Just stress with the new update.

    • Beatrice Willius says:

      15.07.2022/XNUMX/XNUMX Bug report "Emptying the bin doesn't. do anything".

      Description: I deleted some files and wanted to empty the bin. After a minute the window still showed "Emptying a bin". I'm using a MacBook Air which doesn't really have that many files. Stopping also doesn't do anything.

      Current status: open. Recent similar problems: more than 10.

      Bugs like this give me a neck. It's not as if the 15.07. was yesterday. I always choke off the finder.

    • Stephan says:

      Error now localized. The files come from external hard drives. Repair the hard disk via first aid in the hard disk utility, then deleting it works again. The error has now reappeared and it is not possible to repair the hard disk. Apparently there is a problem with the USB ports!?

      • Jen Kleinholz says:

        You can quickly test whether the USB ports are the cause by trying a different one. It could also be that the file system has a quirk... I think repairing is only possible if no file is used on the hard disk and you "eject" it. It is then technically still infected, but no longer mounted.

  27. Dirk says:

    Hi all!
    I have a question and I hope you can help:
    After updating to Ventura, I suddenly have duplicate entries for the app and extension of my antivirus software under Privacy & Security > Full Disk Access.
    The extension also has two different icons.
    All entries are activated.
    Everything seems to be working correctly so far.
    How do you rate that... can you leave it like that... is that relevant in any way?
    Or should I try deleting all entries and re-granting full disk access for the antivirus software…. I'm a bit scared to do it though, reading about all the problems.
    - Many Thanks!

    • Jen Kleinholz says:

      Hello Dirk! If there are no errors, I wouldn't change anything. But if you want to "clean it up", I would throw down the software with the uninstaller and reinstall it completely. Then everything should fit.

  28. Simone says:

    The search function in Mail doesn't work for me. Maybe not super important, but annoying. Does anyone have a solution?

  29. waffle67 says:

    Hi all,
    I'm super happy with Ventura, except for the fact that I can't get printer aliases on the desktop anymore!!
    I often used the imeer to drag PDF's from the Finder to the alias...

    • Jen Kleinholz says:

      Hello waffle67! Have a look under YOUR USER FOLDER/Library/Printers/.
      Your printer should also be there and I think you can just drag this icon to the dock or create an alias and place it on the desktop.

  30. Pedro says:

    Good morning!
    I wanted to know if anything similar happened to anyone and if they were able to solve the problem.
    I usually import my photos directly from my iPhone to a LaCie external hard drive via the Photos app on my MacBook Pro M1, but since upgrading to MacO's Ventura this no longer works and I can't put photos into the Photo Library that I created on the external hard drive.

    • Jen Kleinholz says:

      Hello Pedro! Yes, as far as I know, Apple no longer supports moving the photo library outside of your home folder. I currently have no idea how to work around this. :(

  31. Jürgen says:

    After installing Ventura on my MBP 14″, the "Capture One 22" program no longer starts. I get the error message directly without starting Capture One: "The program terminated unexpectedly". Will go back to "Monterey" again.

    • Jen Kleinholz says:

      Yes, unfortunately there is always some "loss" with major macOS updates. But maybe there will be an update in a few weeks that will get Capture One 22 working again.

  32. Olive says:

    After installing Ventura version 13.0.1, I noticed that a comma replaces the period when writing a number with two decimal places on all my Excel spreadsheets (e.g. 113,5 instead of 113,50) . Also, when you add the numbers together, the result is always 0,00.

    Thank you for your messages

    • Johannes Domke says:

      Has the language selection for the system or keyboard been changed? Here's how to do it: Apple Support

      • Moritz says:

        I have the same problem as Oliva. I haven't changed my languages ​​or the keyboard. My main language is French, but I would like the number formatting to be in German.
        Under Monterey I was able to manually change the decimal separator in the system settings from comma to dot (described on wikiHow:
        On Ventura, I can't find the "Advanced" sub-setting (described in step 4 on wikiHow) in the system settings. Should I just wait and hope that feature comes back or is there a way I can work around this (e.g. via the terminal)?

        • Jen Kleinholz says:

          Hello Moritz! I don't currently know of a way to do this. After a major macOS update, it always takes a while to "fix" it again. Either there will be specialists at some point who will solve this with the terminal, or there will be an app that allows such settings. Or Apple will reinstall the option.

  33. gustavo says:

    Hello, I have Mac OS Ventura 13.0 installed but when I upgrade to 13.01 it doesn't install.
    What can happen?
    Thank you

    • Jen Kleinholz says:

      Hello Gustavo! The update will install after a reboot if I remember correctly. There may be no conspicuous dialogue at all. Can you check "About my Mac" in the Apple menu to see if the update is already installed?

  34. Werner says:

    Hi all,
    Today I connected the iMac with Ventura 13.0.1 to my iPhone with a USB cable and the calendar synchronization started immediately. Unfortunately, it has changed the repetition to daily for all annual dates. Now all my acquaintances have their birthdays every day, not bad either. Joking aside, how do I get rid of it? The last Time Machine backup was still under BigSur (I updated from BigSur to Ventura). Can I restore the calendar from Time Machine? All other recurrences and appointments without recurrences seem ok.
    Thanks in advance for taking care

    • Jen Kleinholz says:

      Hello Werner! You don't happen to have a backup from TimeMachine??? I don't know how to correct it otherwise. But maybe a reader has another tip. LG, Jens

      • Werner says:

        Hello, Jens! As mentioned, the last backup before the calendar meltdown was still under BigSur. Can I just restore from this.../Library/Calendars? Despite the different OS versions? LG Werner

        • Jen Kleinholz says:

          Hello Werner! Sorry I was on the go and just skimmed your message. If I were you, I would copy the current folder /Library/Calendars. After that you can create it from the old Time Machine. Should actually work - if Apple has not done anything to the data structure.

  35. Joachim Wagner says:

    Got Ventura 13.0.1 today. installed :-(...Thunderbird hasn't worked since then.
    Thunderbird is corrupted and cannot be opened. It's a good idea to move the object to the trash.
    Apple Support can't help, referring to Mozilla. I also get no indication of where I could find my saved emails to back up. All references on the net fail because I can't find a Thunderbird folder in Library/application Support/ where the Profiles folder should be... My Time Machine backups from days gone by don't have the subfolder either.
    How on earth do I find my saved emails again???
    I am thankful for any help.

    • Jen Kleinholz says:

      Hello Joachim! In your case, I would proceed as follows: Delete Thunderbird from the disk (the old mails remain in the library). Then download and install again. This helps with many apps after switching to Ventura.

      About the library: There are two library folders. One is on the top level of your macOS installation and one is invisible in your user folder. I think the mails should be in the library folder in your user folder. have you looked in this one

  36. Joachim Wagner says:

    Thank you very much for the quick reply!

    Everything worked out. I found the hidden library...though I didn't have to handle the transfer of the old data myself.

    After reinstalling Thunderbird, Thunderbird had the option to import old previous data.

    That was fixed and makes me happy again.

    Thanks for the competent help

    Joachim Wagner

  37. Julien says:


    After installing Ventura, when I plug in a thumb drive or hard drive, I get a message: Jamf Protect - This removable storage device is not allowed.
    When I go to Security & Privacy, the item Allow accessories to connect doesn't appear.

    Do you have any idea what to do?

    • Jen Kleinholz says:

      Hello Julien! JAMF is a management tool for iOS and macOS devices. I assume your Mac is from your company and has this MDM installed. And the administrator has apparently "forbidden" that you can use this stick or USB sticks in general on the Mac. This is an issue that needs to be addressed with JAMF, not a macOS Ventura issue.

  38. Jerome says:

    With my MacBook Pro M1 2020 there is the error that a Time Machine Backup can only be started after a restart. Without restarting, the error "Time Machine could not complete the backup" appears. It only occurs since the Ventura update.

    Possibly has a better workaround


  39. Volker Link says:

    I can't agree to the icloud terms of service on Ventura.

  40. Ruediger Leilich says:

    What has not yet been pointed out here: Now macOS 13 also starts with the gender nonsense (I refer to an apt analysis: ).
    How to properly rename the Users folder? I once renamed the ".localized" file - then the folder is at least in its English original "Users". Where can I find the localization database?

    • Ruediger Leilich says:

      I found the place. However, I still don't know how to change the /System/Library/CoreServices/SystemFolderLocalizations/de.lproj/SystemFolderLocalizations.strings file. Copying and editing with BBEdit worked - but the original file refuses to be overwritten. I'll have to try safe mode...

      • Jen Kleinholz says:

        I think that doesn't work because the system is read-only. I don't think it's still possible to work with these files, but I'm not 100% sure. Maybe it works. I am excited!

    • Wolf says:

      The most successful writer in the world changed for 500 years. And the British since 900.

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