Solved: New macOS user is not displayed in the login window on restart

When the system is started under macOS, users are missing from the login page, even though they are set up as admin? Here's the right solution!

I had the following problem with my MacBook after creating user accounts for my children on it. I'm actually used to creating a user in the system settings under macOS / OS X and these are then visible as an account after the restart and can log in directly.

When the system is started under macOS, users are missing from the login page, even though they are set up as admin? Here's the right solution!

When the system is started under macOS, users are missing from the login page, even though they are set up as admin? Here's the right solution!

Unfortunately it was different in this case: Instead of the 4 accounts created for my children, a test account and me, only the two accounts for the tests and me were visible. My children's accounts could only be accessed by changing users if I was already logged in myself.

Annoying workaround: User change after login of the admin

After taking the detour via switching users for a few weeks, I got tired of it and did some research to find out what it was now. The solution is ultimately quite plausible and simple (found on an Apple support site via FileVault): While the test account and my account were allowed to unlock the hard disk encryption through FileVault, this was not activated for my children. As a result, they did not appear at the time of registration, because they would not be able to use the MacBook without unlocking it.

Solution: Enable users to unlock FileVault

In order to make the two missing users visible when the system is started, so that they can log in straight away, you just have to go to the system settings, click on the icon for "Security" and then select the "FileVault" tab. Now click on the lock at the bottom left and enter your admin password so that the "Activate user" button is no longer grayed out and can be clicked.

If you click this button, a window appears with the other users who can be activated for FileVault unlocking. If you restart the Mac, all activated users should be represented by their names on the start screen.

Step by step instructions

Here are the steps again with matching screenshots:

The settings for FileVault can be found under System Settings -> Security.

The settings for FileVault can be found under System Settings -> Security.

If you have clicked on the "FileVault" tab above, you still need the lock at the bottom left, which you can unlock by entering the admin password. Only then can you click on "Activate user".

If you have clicked on the "FileVault" tab above, you still need the lock at the bottom left, which you can unlock by entering the admin password. Only then can you click on "Activate user".

 

In this window you can now activate the "Unlock FileVault" function for all users. Once this is done, the relevant users will all appear in the login window after a restart.

In this window you can now activate the "Unlock FileVault" function for all users. Once this is done, the relevant users will all appear in the login window after a restart.

[sc name = "macOS manual"]

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