Ask Sir Apfelot - direct support from the Apple Knight

Icon ask Sir ApfelotQuestions about Mac, iPhone, iPad, macOS or other topics?

If you have a question on your mind that you don't know the solution to, I would be happy if you answered this in my Sir Apfelot forum. I am there every day and will answer you as soon as possible.

Why in my forum? Because I myself have repeatedly made the experience in other forums that in addition to answers like "Read the documentation!" often only gets help that is well meant, but ultimately does not help.

For this reason I thought to myself: How nice would it be if you could ask someone personally who has been working with Apple devices and the appropriate software for over 20 years and actually offers you individual help? I am the one for you - for free!

If you have problems with your Mac, iPhone, iPad or your Apple Watch: visits the Sir Apfelot Forum. Maybe I can give you the right solution!

The references

A few comments from readers I have already been able to help:

  • "Hello Jens, Sir Apfelot, if you weren't already knighted, I would do that. Everything worked as you suggested it." - Tony
  • "Thank you for your quick reply, that really sets you apart!" - Johann
  • "Your tips are just great!" Peter
  • "Thank you for your assessment, it helps me a lot." - Oliver (who wondered if you should upgrade your Mac Mini with SSD and RAM again, or if you should wait for a new model)

Why free?

I offer my help for free because I hope that you will recommend my blog and me to others. For me this is free marketing - a fair exchange! ;-)

If you want to support me, you are welcome to take mine free app "Sir Apfelot" to your iPhone. This will give my blog posts a bit more circulation and I might win you over as a regular reader.

One way to give me financial support is through my steady side. There you can become a member and thus promote my blog with an annual contribution.

Anyone who would like to "throw in" something via PayPal can use the service Buy me a coffee use it to buy a virtual coffee.

Support Sir Apfelot on SteadyHQ

5. August 2014
SD card write protection

Instructions: How can I remove the write protection from an SD card?

Question: I was sent an SD card with a used digital camera. Now I wanted to format the card on my computer and thus delete all existing photos of my previous owner. Unfortunately, I always get the message that [...]
23th of June 2014
Diablo 3 on the Mac

Diablo 3 Mac demo download - where can I get it?

After my post yesterday I asked where you can find the free demo version of Diablo 3 for the Mac. On the Internet it was not offered under the usual term "demo" but Blizzard [...]
14th of June 2014
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Add multiple new rows or columns to Apple Numbers

Question: I like to use Apple's [Numbers-> apple-numbers] as a replacement for [Excel-> excel]. Unfortunately, I haven't figured out how to add more than one new row or column in a table yet. In Excel [...]
4th of June 2014
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Which charging cable fits the Kindle Paperwhite 3G?

Question: Hello, Sir Apfelot! I'm considering buying a used Kindle Paperwhite 3G. Unfortunately, the seller no longer has the charging cable or does not want to ship it. For this reason I would have to [...]
2th of June 2014
Apple TV optical audio

Can I connect my old system to my Apple TV via chinch?

Question: I have an old stereo system that only has inputs with chinch sockets. Is it possible to connect an Apple TV to it? The Apple TV offers a 3,5 mm output and with a 3,5 mm to chinch adapter [...]
6. May 2014
Google Earth with navigation arrows

Solved: Google Earth globe spins like crazy

Every day brings new challenges. Today it was a crazy globe in Google Earth on Windows. At a friend's house, Google Earth turned the globe in a funny way right after it started and didn't stop it. A […]
17. March 2014
Imprint DVD aspect ratio

DVD resolution - how many pixels does a DVD have?

Question: What is the resolution of DVDs? Are there any differences between a normal DVD and a 16: 9 DVD? Answer: The standard resolution of a DVD is set to 720 x 576 pixels (WxH). The fact that some [...]
9. December 2013
Instructions: Battery replacement for the Ion Audio Blockrocker

Instructions: Turn off the T-Net Box - this is how you deactivate the Telekom AB

Question: How can I switch off my T-Net Box? All my callers are connected to the T-Net Box when my phone is busy. But I don't want it that way anymore. How can I get this AB [...]
9. December 2013
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Resolution of 4K TV: how many pixels does the 4K TV picture have?

Question: How many pixels do the 4K televisions have? Answer: The term 4k is particularly common in consumer electronics for televisions and monitors. The term 4k2k, which describes a digital HD video signal, is more specific. The [...]
22. November 2013
EasyAcc Kindle charger

[Solved] What power adapter can I use with my Amazon Kindle?

Question: I want to get a Kindle, but I saw that the guys at Amazon don't include a power adapter. This is really a bit tight if you ask me. But my question is whether to [...]