Ask Sir Apfelot - direct support from the Apple Knight

Icon ask Sir ApfelotQuestions about Mac, iPhone, iPad, macOS or other topics?

If you have a question on your mind that you don't know the solution to, I would be happy if you answered this in my Sir Apfelot forum. I am there every day and will answer you as soon as possible.

Why in my forum? Because I myself have repeatedly made the experience in other forums that in addition to answers like "Read the documentation!" often only gets help that is well meant, but ultimately does not help.

For this reason I thought to myself: How nice would it be if you could ask someone personally who has been working with Apple devices and the appropriate software for over 20 years and actually offers you individual help? I am the one for you - for free!

If you have problems with your Mac, iPhone, iPad or your Apple Watch: visits the Sir Apfelot Forum. Maybe I can give you the right solution!

The references

A few comments from readers I have already been able to help:

  • "Hello Jens, Sir Apfelot, if you weren't already knighted, I would do that. Everything worked as you suggested it." - Tony
  • "Thank you for your quick reply, that really sets you apart!" - Johann
  • "Your tips are just great!" Peter
  • "Thank you for your assessment, it helps me a lot." - Oliver (who wondered if you should upgrade your Mac Mini with SSD and RAM again, or if you should wait for a new model)

Why free?

I offer my help for free because I hope that you will recommend my blog and me to others. For me this is free marketing - a fair exchange! ;-)

If you want to support me, you are welcome to take mine free app "Sir Apfelot" to your iPhone. This will give my blog posts a bit more circulation and I might win you over as a regular reader.

One way to give me financial support is through my steady side. There you can become a member and thus promote my blog with an annual contribution.

Anyone who would like to "throw in" something via PayPal can use the service Buy me a coffee use it to buy a virtual coffee.

Support Sir Apfelot on SteadyHQ

19th of June 2019
Reader question: connecting devices to the USB hub

Reader's question: Is there a sequence for connecting or disconnecting devices to the USB hub?

I recently received an interesting question from my reader Wolfgang: 4 external hard drives, 2 printers, 1 scanner and a LaCie BlueRay recorder are connected to the Mac via an old USB hub. Now have [...]
17th of June 2019
If your Dropbox Paper text document is extremely slow to respond to input, it could be due to a browser plug-in.

[Solved] Dropbox Paper is extremely slow with large documents

I've been annoyed about Dropbox Paper over the last few days because a shared document with a few hundred lines of text got so slow that I could write a sentence and then [...]
April 27, 2019
Mac calendar tip

Calendar on the Mac: Notes for appointments disappear by themselves

I just got a question from my reader Christina. She posted in the big article on the Mojave Issues, but I think this will be interesting for other readers as well. Your question is the following: With [...]
13. February 2019
Post photo: stripes in the display

MacBook Pro shows vertical stripes or shadows on the display

I recently had an article on using an old iMac as a secondary monitor. Today's reader question from Marina fits in well with the topic, because it is also about an old Mac: [...]
11. February 2019

Reader question: Use old iMac as an external monitor

Rudolf from Switzerland asked me if he could use his 10-year-old iMac as a monitor for a Mac mini 2018 that he is planning to buy. Since this question is for other Apple users [...]
7. February 2019
How long hearing aid batteries last depends on three factors: battery capacity, daily usage time and power consumption of the hearing aid.

Reader's question: How long do hearing aid batteries last?

Yesterday I got a question from a reader who wanted to know whether it is "normal" for the hearing aid batteries to only last a week. However, this question is not so easy to answer [...]
30. January 2019
Deactivating macOS hibernation does not always work with external hard drives. In this article I explain how to get them not to go to Spindown (Photo: Sir Apfelot).

Mac: Set hibernation for internal AND external hard drives

I recently had an interesting conversation with a reader who asked if you can disable external hard drives from hibernation on Macs. My first thought was the system setting "Save energy", which is available under [...]
25. January 2019
What to do if Office 2019 stops printing In some cases it may be due to the printer driver that is not yet optimized for the current macOS.

After Mojave update: Office 2019 only prints blank pages

A few days ago, my reader Ralf wrote to me that his Mac was behaving strangely after updating to macOS Mojave. Printing from the "Office 2019" software for the [...]
14. January 2019
The current version of Sound Siphon paralyzes the iMac after the last system update.

Reader's tip: iMac restarts by itself - sound siphon seems to be the cause

Today I got an email from my reader Matthias who, according to his own statements, had been struggling with an extremely "annoying" problem with the iMac for at least two weeks. "Had" because he now has it himself [...]