Ask Sir Apfelot - direct support from the Apple Knight

Icon ask Sir ApfelotQuestions about Mac, iPhone, iPad, macOS or other topics?

If you have a question on your mind that you don't know the solution to, I would be happy if you answered this in my Sir Apfelot forum. I am there every day and will answer you as soon as possible.

Why in my forum? Because I myself have repeatedly made the experience in other forums that in addition to answers like "Read the documentation!" often only gets help that is well meant, but ultimately does not help.

For this reason I thought to myself: How nice would it be if you could ask someone personally who has been working with Apple devices and the appropriate software for over 20 years and actually offers you individual help? I am the one for you - for free!

If you have problems with your Mac, iPhone, iPad or your Apple Watch: visits the Sir Apfelot Forum. Maybe I can give you the right solution!

The references

A few comments from readers I have already been able to help:

  • "Hello Jens, Sir Apfelot, if you weren't already knighted, I would do that. Everything worked as you suggested it." - Tony
  • "Thank you for your quick reply, that really sets you apart!" - Johann
  • "Your tips are just great!" Peter
  • "Thank you for your assessment, it helps me a lot." - Oliver (who wondered if you should upgrade your Mac Mini with SSD and RAM again, or if you should wait for a new model)

Why free?

I offer my help for free because I hope that you will recommend my blog and me to others. For me this is free marketing - a fair exchange! ;-)

If you want to support me, you are welcome to take mine free app "Sir Apfelot" to your iPhone. This will give my blog posts a bit more circulation and I might win you over as a regular reader.

One way to give me financial support is through my steady side. There you can become a member and thus promote my blog with an annual contribution.

Anyone who would like to "throw in" something via PayPal can use the service Buy me a coffee use it to buy a virtual coffee.

Support Sir Apfelot on SteadyHQ

13. January 2019
Apple Mail Tips and Tricks

Reader question: Apple Mail shows the message "Loading e-mail 1 of 41" and does not finish

A few days ago my reader Philipp wrote to me that he was having trouble with Apple Mail. The mail program usually shows in the sidebar at the bottom left when it is retrieving or sending mail. [...]
5. January 2019
When Mac Search and Spotlight have a bug, the daily workflow becomes relatively sluggish.

Spotlight and Apple Mail searches can't find anything anymore - OnyX helps!

For a few weeks now I have been beating the problem that my spotlight index keeps going over the Wupper for an indefinite period of time. What sounds so unimportant, however, has a number of painful consequences in everyday life: Spotlight search only shows [...]
3. January 2019
Speedport refuses Apple Mail to send emails via iCloud.com

Apple Mail does not send mail: Connection to the outgoing mail server failed

Somehow the problems readers have with Apple Mail are increasing. In this case, Telekom's Speedport W 724V refused to send it via Apple's own iCloud server. The error message that the reader from Apple [...]
2. January 2019
Apple Mail Tips and Tricks

Apple Mail: A connection to the XYZ account could not be established - how to fix the error!

Today a reader wrote to me that he got an error message in Apple Mail, which he found very strange. Several years ago he had a mail account in Apple Mail, which has been used for ages [...]
31. December 2018
APFS is case sensitive

Reader's question: Mac startup disk with APFS / upper and lower case causes problems

Today I received an email from "Mischu", a reader who had a little "mishap" while installing his Mac. I've summarized the content here: I completely rebuilt my Mac today, [...]
21. November 2018
Here's my tip on how to bring a frozen iPad back to life.

Reader's question: iPad screen frozen - what to do?

I got a question yesterday from a reader whose daughter had problems with her iPad. She has an iPad of the 2nd or 3rd generation, which simply no longer reacts to inputs via the touchscreen [...]
28. August 2018

Batteries or rechargeable batteries for the wireless Arlo "Wire Free" WLAN camera

Reader's question: Can I use rechargeable batteries for the cameras in the Arlo Wire-Free surveillance system, or do I have to use batteries (CR123A)? I need four such batteries per camera, which of course in the long run (they last about 4 months) [...]
2. August 2018

Reader's question: Can you use Magic Mouse and Magic Trackpad at the same time?

Can you use Magic Mouse and Magic Trackpad at the same time on the Apple Mac? - I was asked this question by a reader. The simple answer is: Yes, both input devices can be connected to the [...]
14 JULY 2018
Featured image: Print out website in reader mode

Readers question: Present websites without advertising and images for printing

Yesterday I got a question from Josef who wanted to know the following: Is there a printer software where you can only print out the text from a website. Photos and advertising etc. all gone? I think that […]
14th of June 2018

Mac hangs at startup: "too many corpses being created" in verbose mode

Due to a question from the reader, I came across a Mac bug that can cause the Apple computer to hang on startup under current macOS versions such as Sierra and High Sierra. The problem looks something like this: [...]