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The last time I had the problem that my AirPods Pro could be connected to the Mac, but then no audio played. The problem had already been announced for a few days, as the audio output was repeatedly switched to a low quality and there were scratchy noises in the playback. Instead of a hardware defect that would probably have made Apple replace the AirPods Pro, it was just a software error. A reset brought the solution. Here you can find the instructions for resetting the AirPods Pro.
You may have to reset the Apple AirPods Pro if there are connection problems, no connection at all, the headphones fail to charge or there is another malfunction. For me it was, as described, the lack of audio playback despite a successful connection to the Mac. And this is how I went about performing the AirPods Pro reset:
In finding this solution I got the Apple support document HT209463 helped. There is also a note that you have to tap the info symbol (the small "i") in the list of Bluetooth devices in order to get to the "Ignore this device" option.
It is also important to know that the settings that you may have made for your AirPods (Pro) will be lost after the reset. If your individual adjustments are reset, you can reactivate them in the settings of the iPhone or iPad. You can find further instructions and assistance for the Bluetooth headphones from Cupertino here:
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With Lynne, a graphic artist and designer has joined the team who contributes articles on the topics of homepage, web development and Photoshop. YouTube has recently become one of her areas of activity. Lynne is (unintentionally) very good at generating error messages and thus ensures a steady influx of problem-solving articles, which repeatedly make the Sir Apfelot blog a popular contact point for Mac users.