Compatible again: ScanSnap update for macOS Sierra available

Fujitsu ScanSnap scanner software with problems under macOS Sierra

Like me recently reported, there are problems when using the ScanSnap software from Fujitsu on a Mac under macOS Sierra. For this reason, I have so far refrained from updating to macOS Sierra. But now there seems to be a remedy on the part of Fujitsu, because I received the following email this afternoon:

Fujitsu ScanSnap Mail from 10.10.2016/XNUMX/XNUMX - Updates for macOS Sierra are available for the most important scanners

Fujitsu ScanSnap Mail from 10.10.2016/XNUMX/XNUMX - Updates for macOS Sierra are available for the most important scanners

 

One calls the linked website you can read the following there in English:

Available: October 6, 2016
For ScanSnap models: iX500, iX100, SV600, S1300i, S1100i

Online Update will provide users an update notification for ScanSnap Manager and CardMinder that will resolve how PDF files are created, allowing them to be modified on macOS Sierra going forward without the reported problems. This category update will not resolve PDF files previously created by ScanSnap nor the problems with ScanSnap Organizer, therefore, return to this page for latest news and schedule of availability.

Available: October 17, 2016
For ScanSnap models: S1500, S1500M, S1300, S1100

An update installer for ScanSnap Manager will be available at Fujitsu Global web site. The update will resolve how PDF files are created, allowing them to be modified on macOS Sierra going forward without the reported problems. This category update will not resolve PDF files previously created by ScanSnap, therefore, return to this page for latest news and schedule of availability.

Availability of updates for the individual ScanSnap scanners

In summary, this means all macOS Sierra users who have a Scanners of the model series iX500, iX100, SV600, S1300i, S1100i should have currently already a message about an update received by the ScanSnap Update Manager.

For the Model series S1500, S1500M, S1300, S1100 is allowed from 17. October 2016 expect an update to fix the problem.

By November at the latest, full compatibility with macOS Sierra with all software parts and scanners should be restored.

For me that means: the go-ahead for macOS Sierra! I'll make a backup - better safe than sorry - and then install the new operating system on my MacBook Pro.

How are you doing? Have you held back so far? Or did you not experience any problems with the ScanSnap scanner software?

 

-
Do you like my blog? Then I would be happy to receive a short review on Google. Easy leave something here for a moment - that would be great, thank you!

 

Effectively for free: iPhone 13 Mini and iPhone 13 deals with top conditions at Otelo - Advertisement

9 comments

  1. kanibasami says:

    Hi, thank you very much for the report, but I am glad that there is an update, this does not solve the problem I have. Since Sierra the app ScanSnap just doesn't start anymore. Multiple reinstallations after the update did not help either. Is there also a solution for this?

    • Sir Apfelot says:

      Hello Kanibasami!
      The software runs fine for me after installing macOS Sierra. If I were you, I would try the AppCleaner program https://freemacsoft.net/appcleaner/ completely remove the ScanSnap software once and then reinstall it. Maybe some file is broken. What happens when you want to start the software?

      • kanibasami says:

        Thanks for the tip - it worked. After deleting all files using AppCleaner and reinstalling the scanner, the scanner is finally up and running again.

        Regarding the question: The Scan Snap window no longer opened for me. It didn't open at all. But you couldn't see a short twitch anymore. Even when running via the terminal using open -a ScanSnap \ Manager, there was no error message or anything else to be received.

        • Sir Apfelot says:

          Hi! I am glad, that it worked. Perhaps a settings file or something similar was corrupt. Then it can happen that an app does not start properly. Then have fun scanning! :-)

  2. Frognal says:

    It looks like Apple reinstalled the bug in the last MacOS update 10.12.2. In any case, I haven't run OCR since the beginning of the year. Arrrggh!

    https://9to5mac.com/2017/01/03/sierra-preview-pdf-errors-scansnap/

    • Sir Apfelot says:

      Oh no ... so far it was fine with me. I haven't received an error message yet. Let's see if something else happens to me.

  3. Frognal says:

    Ok, correction: OCR seems to work at ScanSnap level. My problem was probably more with DEVONthink ProOffice, which I had used for OCR without knowing it. This function is probably affected by the bug. After switching off OCR in DEVONthink ProOffice, it works again :-)!

  4. Pita Simia says:

    very helpful…
    thank you

Leave a Comment

Your e-mail address will not be published. Required fields are marked with * .