Like me recently reported, there are problems when using the ScanSnap software from Fujitsu on a Mac under macOS Sierra. For this reason, I have so far refrained from updating to macOS Sierra. But now there seems to be a remedy on the part of Fujitsu, because I received the following email this afternoon:
One calls the linked website you can read the following there in English:
Available: October 6, 2016
For ScanSnap models: iX500, iX100, SV600, S1300i, S1100i
Online Update will provide users with an update notification for ScanSnap Manager and CardMinder that will resolve how PDF files are created, allowing them to be modified on macOS Sierra going forward without the reported problems. This category update will not resolve PDF files previously created by ScanSnap nor the problems with ScanSnap Organizer, therefore, return to this page for latest news and schedule of availability.
Available: October 17, 2016
For ScanSnap models: S1500, S1500M, S1300, S1100
An update installer for ScanSnap Manager will be available at Fujitsu Global web site. The update will resolve how PDF files are created, allowing them to be modified on macOS Sierra going forward without the reported problems. This category update will not resolve PDF files previously created by ScanSnap, therefore, return to this page for latest news and schedule of availability.
Availability of updates for the individual ScanSnap scanners
In summary, this means all macOS Sierra users who have a Scanners of the model series iX500, iX100, SV600, S1300i, S1100i should have currently already a message about an update received by the ScanSnap Update Manager.
For the Model series S1500, S1500M, S1300, S1100 is allowed from 17 October 2016 expect an update to fix the problem.
By November at the latest, full compatibility with macOS Sierra with all software parts and scanners should be restored.
For me that means: the go-ahead for macOS Sierra! I'll make a backup - better safe than sorry - and then install the new operating system on my MacBook Pro.
How are you doing? Have you held back so far? Or did you not experience any problems with the ScanSnap scanner software?
Jens has been running the blog since 2012. He appears as Sir Apfelot for his readers and helps them with problems of a technical nature. In his free time he drives electric unicycles, takes photos (preferably with his iPhone, of course), climbs around in the Hessian mountains or hikes with the family. His articles deal with Apple products, news from the world of drones or solutions for current bugs.
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