Chapter in this post:
Today a little problem that my reader Carsten emailed me - and that he was even able to solve himself after a few days. To be honest, I was just poking around in the fog, but I had no real idea how it came about and how it could be solved.
Carsten sent me the following error, which appeared on his Mac after the update macOS Mojave occured. We already have a rather extensive contribution to such problems here. on the blog. The VoiceOver thing was not yet addressed:
Voice over cannot be switched off. Voice over is switched off in the system settings under "Accessibility"! When I switch it on for a test, the lady speaks twice (she reads the explanatory text on Voice over, plus the texts that I touch with the mouse pointer) !!
Switching the Mac off and on several times did not change anything. I am at a loss, what can I do?
I've been looking for the problem in English-speaking countries and I'm on to it a thread in the apple support forum encountered, who describes that you could turn off this VoiceOver with the key combination cmd + spacebar. For me, however, this is the shortcut key for the Spotlight search. Nevertheless, I emailed Carsten the link to the forum.
After a few days, Carsten replied that he had gotten rid of the annoying VoiceOver chatter. The solution is simple, but it's hard to understand how the VoiceOver problem is related:
Go to "iCloud" in system settings and then click on the "Log out" button in the lower left corner. Then you log in again and the problem is resolved.
Even Carsten couldn't figure out what iCloud has to do with VoiceOver, but in the end all that counts is that it worked. At this point I would like to thank him again for sending me the solution. I hope she helps more people troubleshoot issues.
Today I received an email from my reader Thomas, who is being driven insane by his Mac with VoiceOver:
Hi sir, I've been through the entry here except for the iCloud section. Since I don't have iCloud activated, this icon doesn't appear for me. I'm totally down with my nerves. I can't even play music anymore without the chatter. :-( I have macOS 11.6.8 installed. I hope you can save me from being sent to the Klappsmühle or from throwing away my Macbook. LG Thomas
Here are my other tips for Thomas, which may also be of interest to one or the other reader here:
I hope any of this helps with your problem. If not, please leave a comment here and we'll see if we can solve it in another way.
Jens has been running the blog since 2012. He appears as Sir Apfelot for his readers and helps them with problems of a technical nature. In his free time he drives electric unicycles, takes photos (preferably with his iPhone, of course), climbs around in the Hessian mountains or hikes with the family. His articles deal with Apple products, news from the world of drones or solutions for current bugs.