Valve's game client "Steam" is one of the most popular marketplaces and digital repositories for video games. From December 2019 to December 2020 there was an account growth of around 7,2 million users from a total of 17,6 million to 24,8 million. An attractive target for hackers. If the Steam account has been hacked, there are a few steps you should take to restore it. Resetting the password alone does not ensure that the Steam account is safely restored. You can find all the tips in this guide.
Chapter in this post:
Steam account hacked? This is to be done now!
If you fear for your game library and your personal information or if you just want your games back so that you can play them again as soon as possible, there are a few things that need to be clarified. Because somehow the hackers must have got hold of your login information. Before the password is simply changed with the same email address, have a look here:
- Scan Mac or PC: Is there malware on the computer? Accidentally turned on Virus, a keylogger, spyware or other malware installed? Is there perhaps a document in which passwords are stored unencrypted? It is best to get rid of all possible points of attack and any possible software.
- Change email password: According to Steam Support, accounts are often taken over if the email account has been compromised. Before you reset your Steam Account password, make sure that you have changed your email password. So there is no new hack and the people behind the first hack don't intervene in the recovery process.
- Possibly use a new email address: This is more of a step that you should take after changing the Steam password. If you suspect that the hack was done with a hacked email account, it can help to switch to another email address that is secured with a strong password.
Reset Steam Password: Here's How!
If the Steam account has been hacked and you have followed the steps above, you can now contact support. This is the official website through which you can reset the access to the Steam account: https://help.steampowered.com/de/wizard/HelpWithLoginInfo?reset=1 - The Steam Support clearly indicates that websites that do not look real and require login data should not be fed with such. So just ignore it and only use the official pages; and not only after the account has been hacked;)
Have we been able to give you sufficient answers to all your questions on the subject? Was your account stolen and were you able to log in again after taking the steps above? Then please leave a comment under this post. And have fun with interference-free gaming!
Source 1: The report of Statista
Source 2: Support
After graduating from high school, Johannes completed an apprenticeship as a business assistant specializing in foreign languages. But then he decided to research and write, which resulted in his independence. For several years he has been working for Sir Apfelot, among others. His articles include product introductions, news, manuals, video games, consoles, and more. He follows Apple keynotes live via stream.