When connecting to the Mac or PC, when trying to upload an old backup or when trying to synchronize the music library, you get the error message The iPhone cannot be used because it requires a newer version of iTunes displayed? This is not a rare phenomenon and there are a few possible solutions that you can use to get the problem under control. In the following I have summarized these solutions for you so that you can use the iPhone with iTunes on your computer again.
Chapter in this post:
The iPhone cannot be used because it requires a newer version of iTunes
The error message The iPhone cannot be used because it requires a newer version of iTunes usually happens when you can take it literally. That is to say, the first solution should be the iTunes installed on the Mac, MacBook or Windows PC App to undergo an update. In many cases, such an update could make iTunes like to work with the connected iPhone again.
If an error message appears again after the iTunes update
Updating iTunes is not always the solution, which means that the iPhone can be synchronized, reset or updated with iTunes again. Therefore, here are two more measures that have proven to be helpful:
- Uninstall and reinstall the iTunes app
- Update the operating system (OS X, macOS, Windows) - to the latest version or the last possible version on the system
Update iOS from iPhone if backup is not possible
The problem has already become an issue at Apple; Especially with regard to outdated iOS versions on the Apple iPhone, if a backup from iTunes or the iCloud is to be carried out on it. Of course, this requires a little trick, since iTunes - as indicated in the error message - does not want to work with the iPhone. You have to have the iPhone set up as a new device or configure it as a new iPhoneas it says in the corresponding menu. Detailed instructions for updating iOS before backing up can be found at Apple Support.
Basically you can say: Everything should be up to date or as up-to-date as possible and / or reinstalled or set up. Then you can counteract the error message and the resulting operational failures.
My tips & tricks about technology & Apple
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After graduating from high school, Johannes completed an apprenticeship as a business assistant specializing in foreign languages. But then he decided to research and write, which resulted in his independence. For several years he has been working for Sir Apfelot, among others. His articles include product introductions, news, manuals, video games, consoles, and more. He follows Apple keynotes live via stream.
