Error message: The iPhone cannot be used because it requires a newer version of iTunes

Error message: The iPhone cannot be used because it needs a newer version of iTunes Solution Help Instructions Backup from iTunes or iCloud

When connecting to the Mac or PC, when trying to upload an old backup or when trying to synchronize the music library, you get the error message The iPhone cannot be used because it requires a newer version of iTunes displayed? This is not a rare phenomenon and there are a few possible solutions that you can use to get the problem under control. In the following I have summarized these solutions for you so that you can use the iPhone with iTunes on your computer again.

If you get the error message "The iPhone cannot be used because it needs a newer iTunes version", then there are a few possible solutions. Here I have summarized them for you.

If you get the error message "The iPhone cannot be used because it needs a newer iTunes version", then there are a few possible solutions. Here I have summarized them for you.

The iPhone cannot be used because it requires a newer version of iTunes

The error message The iPhone cannot be used because it requires a newer version of iTunes usually occurs when you can take them literally. In other words, the first approach should be to update the iTunes app installed on the Mac, MacBook or Windows PC. In many cases, such an update could make iTunes like to work again with the connected iPhone.

If an error message appears again after the iTunes update

Updating iTunes is not always the solution, which means that the iPhone can be synchronized, reset or updated with iTunes again. Therefore, here are two more measures that have proven to be helpful:

  • Uninstall and reinstall the iTunes app
  • Update the operating system (OS X, macOS, Windows) - to the latest version or the last possible version on the system

Update iOS from iPhone if backup is not possible

The problem has already become an issue at Apple; Especially with regard to outdated iOS versions on the Apple iPhone, if a backup from iTunes or the iCloud is to be carried out on it. Of course, this requires a little trick, since iTunes - as indicated in the error message - does not want to work with the iPhone. You have to have the iPhone set up as a new device or configure it as a new iPhoneas it says in the corresponding menu. Detailed instructions for updating iOS before backing up can be found at Apple Support.

Basically you can say: Everything should be up to date or as up-to-date as possible and / or reinstalled or set up. Then you can counteract the error message and the resulting operational failures.

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